DaycareLens
Indiana › Fishers › Alphabet Academy Childcare & Preschool

Alphabet Academy Childcare & Preschool

Child care center · 12890 Parkside Drive, Fishers, IN 46038 · License 638527

0Compliance score
Poor

Capacity 126. InfantTwo Paths to QUALITY: Level 3

Violation history (154)

SeverityDateStandard / narrativeCorrected
4— 470 IAC 3-4.7-55(a)(2) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Hit, spank, beat, shake, pinch, or any other measure that produces physical discomfort
Regarding 6.19.26, caregiver engaged in inappropriate discipline by restraining child from getting up.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
The 2.5 classroom did not have the proper number of qualified caregivers directly caring for the number of children in the classroom. They had one qualified with twelve children aged 2.5 and the required rato for that age group is 14:2.		 Yes
4— 470 IAC 3-4.7-55(a)(3) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Cruel, harsh,unusual, humiliating, or frightening methods of discipline, including threatening the use of physical punishment
Regarding 11.21.25, teacher encouraged another child to hit them back as they held them still.		 Yes
?— IC 12-17.2-4-3(e)(1) — Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation.
VT has not submitted fingerprints as required for a criminal background check.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
2.5 year old classroom missing small climbing equipment that they can go in and out of, over, and around in their area.		 Yes
?— 470 IAC 3-4.7-66(14) — The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: All S-hooks shall be tightly closed
Preschool playground with open S hooks on two swings.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Pre-K and two's classroom with peeling paint.		 Yes
?— 470 IAC 3-4.7-13 — Reporting child abuse or neglect
Provider aware of allegation on 7.3.25, did not report to DCS allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-12(a)(4) — The center shall verbally report immediately to the affected childs parent and to the division any serious occurrences involving any child. These occurrences include, but are not limited to, the following: Alleged abuse or neglect by child care center personnel
Provider aware of allegation on 7.3.25, did not report to division allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside fence, not under direct supervison of responsible caregiver at all times.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside playground fence, therefor child/staff ratio 1:0.		 Yes
?— 470 IAC 3-4.7-35 — In-service staff training
One caregiver missing health and safety modules.		 Yes
?— 470 IAC 3-4.7-94(p) — Caregivers shall sanitize the pad and table when they become soiled and at the end of each day
Infant 1 and infant 2 classrooms with tear in changing table pad, not sanitizable.		 Yes
?— 470 IAC 3-4.7-66 — Playground and Outdoor Safety
Preschool playground with rusty edges and exposed metal structure around climbing equipment steps.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Toddler 1, toddler 2, both two's, toddler transition, and three year old classrooms with peeling paint.		 Yes
?— IC 12-17.2-4-3(d) — An applicant shall, at no expense to the state, submit: (1) the necessary information, forms, or consents; and (2) the applicant fingerprints; for a national criminal history background check by the Federal Bureau of Investigation.
Provider has not submitted consent for national criminal history background check by the FBI on one staff member (prints).		 Yes
?— 470 IAC 3-4.7-38(1) — Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Physical examination verification form with physicians or nurse practitioners signature dated no earlier than twelve (12) months prior to enrollment date
Two children missing physicals.		 Yes
?— 470 IAC 3-4.7-49 — Child grouping policies
Upon arrival toddler 2 and two's classroom on playground with 12 children including toddlers; maximum group size with toddlers is 10.		 Yes
?— 470 IAC 3-4.7-32 — Staff orientation
Three caregivers missing current universal precautions training.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
Two year old classrooms missing small climbing equipment that they can go in and out of, over, and around.		 Yes
?— 470 IAC 3-4.7-55 — Inappropriate discipline
On 11/10/23, one caregiver was witnessed and reported to director by two other caregivers inappropriately disciplining a 2 year old child.		 Yes
?— 470 IAC 3-4.7-134(f) — The center shall post a copy of the childs feeding plan for use by food preparation personnel and the person responsible for feeding the child
At time of visit, both infant rooms missing feeding plans in infant classrooms and not actively being followed.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Pre-K and two's classroom with peeling paint.		 Yes
4— 470 IAC 3-4.7-55(a)(2) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Hit, spank, beat, shake, pinch, or any other measure that produces physical discomfort
Regarding 6.19.26, caregiver engaged in inappropriate discipline by restraining child from getting up.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
The 2.5 classroom did not have the proper number of qualified caregivers directly caring for the number of children in the classroom. They had one qualified with twelve children aged 2.5 and the required rato for that age group is 14:2.		 Yes
?— IC 12-17.2-4-3(e)(1) — Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation.
VT has not submitted fingerprints as required for a criminal background check.		 Yes
4— 470 IAC 3-4.7-55(a)(3) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Cruel, harsh,unusual, humiliating, or frightening methods of discipline, including threatening the use of physical punishment
Regarding 11.21.25, teacher encouraged another child to hit them back as they held them still.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
2.5 year old classroom missing small climbing equipment that they can go in and out of, over, and around in their area.		 Yes
?— 470 IAC 3-4.7-66(14) — The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: All S-hooks shall be tightly closed
Preschool playground with open S hooks on two swings.		 Yes
?— 470 IAC 3-4.7-13 — Reporting child abuse or neglect
Provider aware of allegation on 7.3.25, did not report to DCS allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-12(a)(4) — The center shall verbally report immediately to the affected childs parent and to the division any serious occurrences involving any child. These occurrences include, but are not limited to, the following: Alleged abuse or neglect by child care center personnel
Provider aware of allegation on 7.3.25, did not report to division allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside fence, not under direct supervison of responsible caregiver at all times.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside playground fence, therefor child/staff ratio 1:0.		 Yes
?— 470 IAC 3-4.7-35 — In-service staff training
One caregiver missing health and safety modules.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
Two year old classrooms missing small climbing equipment that they can go in and out of, over, and around.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Toddler 1, toddler 2, both two's, toddler transition, and three year old classrooms with peeling paint.		 Yes
?— IC 12-17.2-4-3(d) — An applicant shall, at no expense to the state, submit: (1) the necessary information, forms, or consents; and (2) the applicant fingerprints; for a national criminal history background check by the Federal Bureau of Investigation.
Provider has not submitted consent for national criminal history background check by the FBI on one staff member (prints).		 Yes
?— 470 IAC 3-4.7-38(1) — Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Physical examination verification form with physicians or nurse practitioners signature dated no earlier than twelve (12) months prior to enrollment date
Two children missing physicals.		 Yes
?— 470 IAC 3-4.7-49 — Child grouping policies
Upon arrival toddler 2 and two's classroom on playground with 12 children including toddlers; maximum group size with toddlers is 10.		 Yes
?— 470 IAC 3-4.7-32 — Staff orientation
Three caregivers missing current universal precautions training.		 Yes
?— 470 IAC 3-4.7-94(p) — Caregivers shall sanitize the pad and table when they become soiled and at the end of each day
Infant 1 and infant 2 classrooms with tear in changing table pad, not sanitizable.		 Yes
?— 470 IAC 3-4.7-66 — Playground and Outdoor Safety
Preschool playground with rusty edges and exposed metal structure around climbing equipment steps.		 Yes
?— 470 IAC 3-4.7-55 — Inappropriate discipline
On 11/10/23, one caregiver was witnessed and reported to director by two other caregivers inappropriately disciplining a 2 year old child.		 Yes
?— 470 IAC 3-4.7-134(f) — The center shall post a copy of the childs feeding plan for use by food preparation personnel and the person responsible for feeding the child
At time of visit, both infant rooms missing feeding plans in infant classrooms and not actively being followed.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Pre-K and two's classroom with peeling paint.		 Yes
4— 470 IAC 3-4.7-55(a)(2) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Hit, spank, beat, shake, pinch, or any other measure that produces physical discomfort
Regarding 6.19.26, caregiver engaged in inappropriate discipline by restraining child from getting up.		 Yes
4— 470 IAC 3-4.7-55(a)(3) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Cruel, harsh,unusual, humiliating, or frightening methods of discipline, including threatening the use of physical punishment
Regarding 11.21.25, teacher encouraged another child to hit them back as they held them still.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
The 2.5 classroom did not have the proper number of qualified caregivers directly caring for the number of children in the classroom. They had one qualified with twelve children aged 2.5 and the required rato for that age group is 14:2.		 Yes
?— IC 12-17.2-4-3(e)(1) — Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation.
VT has not submitted fingerprints as required for a criminal background check.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
2.5 year old classroom missing small climbing equipment that they can go in and out of, over, and around in their area.		 Yes
?— 470 IAC 3-4.7-66(14) — The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: All S-hooks shall be tightly closed
Preschool playground with open S hooks on two swings.		 Yes
?— 470 IAC 3-4.7-13 — Reporting child abuse or neglect
Provider aware of allegation on 7.3.25, did not report to DCS allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-12(a)(4) — The center shall verbally report immediately to the affected childs parent and to the division any serious occurrences involving any child. These occurrences include, but are not limited to, the following: Alleged abuse or neglect by child care center personnel
Provider aware of allegation on 7.3.25, did not report to division allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside fence, not under direct supervison of responsible caregiver at all times.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside playground fence, therefor child/staff ratio 1:0.		 Yes
?— 470 IAC 3-4.7-32 — Staff orientation
Three caregivers missing current universal precautions training.		 Yes
?— 470 IAC 3-4.7-35 — In-service staff training
One caregiver missing health and safety modules.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
Two year old classrooms missing small climbing equipment that they can go in and out of, over, and around.		 Yes
?— 470 IAC 3-4.7-94(p) — Caregivers shall sanitize the pad and table when they become soiled and at the end of each day
Infant 1 and infant 2 classrooms with tear in changing table pad, not sanitizable.		 Yes
?— 470 IAC 3-4.7-66 — Playground and Outdoor Safety
Preschool playground with rusty edges and exposed metal structure around climbing equipment steps.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Toddler 1, toddler 2, both two's, toddler transition, and three year old classrooms with peeling paint.		 Yes
?— IC 12-17.2-4-3(d) — An applicant shall, at no expense to the state, submit: (1) the necessary information, forms, or consents; and (2) the applicant fingerprints; for a national criminal history background check by the Federal Bureau of Investigation.
Provider has not submitted consent for national criminal history background check by the FBI on one staff member (prints).		 Yes
?— 470 IAC 3-4.7-38(1) — Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Physical examination verification form with physicians or nurse practitioners signature dated no earlier than twelve (12) months prior to enrollment date
Two children missing physicals.		 Yes
?— 470 IAC 3-4.7-49 — Child grouping policies
Upon arrival toddler 2 and two's classroom on playground with 12 children including toddlers; maximum group size with toddlers is 10.		 Yes
?— 470 IAC 3-4.7-55 — Inappropriate discipline
On 11/10/23, one caregiver was witnessed and reported to director by two other caregivers inappropriately disciplining a 2 year old child.		 Yes
?— 470 IAC 3-4.7-134(f) — The center shall post a copy of the childs feeding plan for use by food preparation personnel and the person responsible for feeding the child
At time of visit, both infant rooms missing feeding plans in infant classrooms and not actively being followed.		 Yes
4— 470 IAC 3-4.7-55(a)(2) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Hit, spank, beat, shake, pinch, or any other measure that produces physical discomfort
Regarding 6.19.26, caregiver engaged in inappropriate discipline by restraining child from getting up.		 Yes
4— 470 IAC 3-4.7-55(a)(3) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Cruel, harsh,unusual, humiliating, or frightening methods of discipline, including threatening the use of physical punishment
Regarding 11.21.25, teacher encouraged another child to hit them back as they held them still.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
The 2.5 classroom did not have the proper number of qualified caregivers directly caring for the number of children in the classroom. They had one qualified with twelve children aged 2.5 and the required rato for that age group is 14:2.		 Yes
?— IC 12-17.2-4-3(e)(1) — Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation.
VT has not submitted fingerprints as required for a criminal background check.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
2.5 year old classroom missing small climbing equipment that they can go in and out of, over, and around in their area.		 Yes
?— 470 IAC 3-4.7-66(14) — The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: All S-hooks shall be tightly closed
Preschool playground with open S hooks on two swings.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Pre-K and two's classroom with peeling paint.		 Yes
?— 470 IAC 3-4.7-13 — Reporting child abuse or neglect
Provider aware of allegation on 7.3.25, did not report to DCS allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-12(a)(4) — The center shall verbally report immediately to the affected childs parent and to the division any serious occurrences involving any child. These occurrences include, but are not limited to, the following: Alleged abuse or neglect by child care center personnel
Provider aware of allegation on 7.3.25, did not report to division allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside fence, not under direct supervison of responsible caregiver at all times.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside playground fence, therefor child/staff ratio 1:0.		 Yes
?— 470 IAC 3-4.7-94(p) — Caregivers shall sanitize the pad and table when they become soiled and at the end of each day
Infant 1 and infant 2 classrooms with tear in changing table pad, not sanitizable.		 Yes
?— 470 IAC 3-4.7-66 — Playground and Outdoor Safety
Preschool playground with rusty edges and exposed metal structure around climbing equipment steps.		 Yes
?— IC 12-17.2-4-3(d) — An applicant shall, at no expense to the state, submit: (1) the necessary information, forms, or consents; and (2) the applicant fingerprints; for a national criminal history background check by the Federal Bureau of Investigation.
Provider has not submitted consent for national criminal history background check by the FBI on one staff member (prints).		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Toddler 1, toddler 2, both two's, toddler transition, and three year old classrooms with peeling paint.		 Yes
?— 470 IAC 3-4.7-38(1) — Within thirty (30) days of a childs enrollment, the childs health record shall contain the following: Physical examination verification form with physicians or nurse practitioners signature dated no earlier than twelve (12) months prior to enrollment date
Two children missing physicals.		 Yes
?— 470 IAC 3-4.7-49 — Child grouping policies
Upon arrival toddler 2 and two's classroom on playground with 12 children including toddlers; maximum group size with toddlers is 10.		 Yes
?— 470 IAC 3-4.7-32 — Staff orientation
Three caregivers missing current universal precautions training.		 Yes
?— 470 IAC 3-4.7-35 — In-service staff training
One caregiver missing health and safety modules.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
Two year old classrooms missing small climbing equipment that they can go in and out of, over, and around.		 Yes
?— 470 IAC 3-4.7-55 — Inappropriate discipline
On 11/10/23, one caregiver was witnessed and reported to director by two other caregivers inappropriately disciplining a 2 year old child.		 Yes
?— 470 IAC 3-4.7-134(f) — The center shall post a copy of the childs feeding plan for use by food preparation personnel and the person responsible for feeding the child
At time of visit, both infant rooms missing feeding plans in infant classrooms and not actively being followed.		 Yes
4— 470 IAC 3-4.7-55(a)(2) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Hit, spank, beat, shake, pinch, or any other measure that produces physical discomfort
Regarding 6.19.26, caregiver engaged in inappropriate discipline by restraining child from getting up.		 Yes
4— 470 IAC 3-4.7-55(a)(3) — Any person, while on child care center premises, shall not engage in or direct any of the following actions toward children: Cruel, harsh,unusual, humiliating, or frightening methods of discipline, including threatening the use of physical punishment
Regarding 11.21.25, teacher encouraged another child to hit them back as they held them still.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
The 2.5 classroom did not have the proper number of qualified caregivers directly caring for the number of children in the classroom. They had one qualified with twelve children aged 2.5 and the required rato for that age group is 14:2.		 Yes
?— IC 12-17.2-4-3(e)(1) — Subject to section 3.3 of this chapter, the applicant must, at no expense to the state, do the following: Require an employee or volunteer of the applicant who may be present on the premises of the child care center during operating hours of the child care center to submit fingerprints for a national criminal history background check by the Federal Bureau of Investigation.
VT has not submitted fingerprints as required for a criminal background check.		 Yes
?— 470 IAC 3-4.7-63 — Educational equipment and materials
2.5 year old classroom missing small climbing equipment that they can go in and out of, over, and around in their area.		 Yes
?— 470 IAC 3-4.7-66(14) — The specific guidelines of the most current, Handbook for Public Playground Safety, as published by the United States Consumer Product Safety Commission, Washington, D.C. 20207, shall be used to determine compliance with the following safety rules: All S-hooks shall be tightly closed
Preschool playground with open S hooks on two swings.		 Yes
?— 470 IAC 3-4.7-100(c) — Peeling paint, on any interior or exterior surface or on any equipment, that contains lead in excess of current ISDH standards shall be made inaccessible to children until laboratory analysis is made on the peeling material
Pre-K and two's classroom with peeling paint.		 Yes
?— 470 IAC 3-4.7-13 — Reporting child abuse or neglect
Provider aware of allegation on 7.3.25, did not report to DCS allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-12(a)(4) — The center shall verbally report immediately to the affected childs parent and to the division any serious occurrences involving any child. These occurrences include, but are not limited to, the following: Alleged abuse or neglect by child care center personnel
Provider aware of allegation on 7.3.25, did not report to division allegation of child abuse/neglect.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside fence, not under direct supervison of responsible caregiver at all times.		 Yes
?— 470 IAC 3-4.7-48 — Child/staff ratios and supervision
Regarding 7.3.25, seven year old girl outside playground fence, therefor child/staff ratio 1:0.		 Yes
?— 470 IAC 3-4.7-32 — Staff orientation
Three caregivers missing current universal precautions training.		 Yes

Severity 5 = most serious. Source: official state record.

Inspections (189)

189 inspection record(s) on file from IN-FSSA.

Ownership

Kristine Balbo

Nearby alternatives

FacilityScoreCityDistance
Primrose School of Fishers Parkside 100 Fishers0.4 km
Tiny Explorers Child Care, LLC 100 0.7 km
Kingdom Kids Playschool 100 0.9 km
A Big Happy Family Childcare 100 2 km
Brooke's Bright Beginnings LLC 100 2 km
Christ's Community Church 100 Fishers2.1 km

Licensed facilities near this one, highest compliance score first.

Get violation alerts for this daycare

We'll email you when a new inspection or violation is posted. Free.