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TexasPlano › North Custer KinderCare

North Custer KinderCare

Child care center · 6525 CUSTER RD, Plano, TX 75023-3202 · License 308151- 747

0Compliance score
Poor

Capacity 130. InfantToddlerPre-KindergartenSchool Accepts subsidy

Violation history (248)

SeverityDateStandard / narrativeCorrected
4 746.5405 - Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
1 746.603(b) - Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
4 746.5103 - Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
4 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
4 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
3 746.603(a)(4) - Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
4 746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
4 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
5 746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
4 746.303(a)(4) - Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
4 746.3401(a) - Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
4 746.1609 - Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Yes
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Yes
5 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
3 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
4 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
5 746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
3 746.5205(4) - Documentation of Drills
The operation had not completed a fire drill since November of 2022.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
5 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
5 746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
5 746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
4 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Yes
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
4 746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
4 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
4 746.1609 - Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Yes
5 746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
4 746.303(a)(4) - Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
4 746.3401(a) - Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
3 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
4 746.5405 - Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
3 746.603(a)(4) - Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
4 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
5 746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
1 746.603(b) - Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
5 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
5 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
4 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
3 746.5205(4) - Documentation of Drills
The operation had not completed a fire drill since November of 2022.
4 746.5103 - Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
1 746.603(b) - Children's Records - Storage
A child's record was not kept for 3 months post unenrollment.
5 746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
4 746.3401(a) - Annual Sanitation Inspection
The last sanitation inspection completed for the operation was 12/06/21.
5 746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
5 746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.
5 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
3 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Three of the infants in care did not have update infant feeding instructions.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two children did not have current immunization records.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
4 746.303(a)(4) - Report Change in Director
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The acting director does not have an eligible background check determination from the background check unit.
4 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Three caregivers did not have current CPR/First Aid training.
3 746.5205(4) - Documentation of Drills
The operation had not completed a fire drill since November of 2022.
4 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
4 746.5103 - Documentation of Fire Inspection
The last fire inspection the operation had documentation for was completed on 3/18/22.
4 746.5405 - Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
Yes
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak inspection.
5 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
4 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The loose-fill under and around the climbing structure does not measure six inches. Photographs of the equipment and loose-fill were taken at the time of inspection.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
4 746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training
The director and did not have transportatin safety training.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There was one caregiver present without an active background check.
3 746.603(a)(4) - Children's Records - Immunizations
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
4 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
4 746.1609 - Maximum Group Size 13 or More Children
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
Yes
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Documentation showing 7 staff have completed SID's, Shaken Baby and Development training was not available for reveiw at the time of inspection.
3 746.5205(4) - Documentation of Drills
The operation had not completed a fire drill since November of 2022.
4 746.5405 - Documentation of Gas Leak Inspection
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
5 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
5 746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
It was determined that a child was left unattended on a vehicle.

Severity 5 = most serious. Source: official state record.

Inspections (80)

80 inspection record(s) on file from TX-HHSC.

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