Texas › Bulverde › Sanctuary of Hope

Sanctuary of Hope

Child care center · 1218 E AMMANN RD, Bulverde, TX 78163 · License 1681475

0Compliance score
Poor

Capacity 48. 12-17

Violation history (96)

Severity	Date	Standard / narrative	Corrected
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—
4	—	748.2151(d) - Medication Record-must include accurate daily count of each prescribed medication, unless operate on a cottage home model Medication records did not include the daily count for medications administered to the children in care. Operation does not operate as a cottage model as staff confirmed only a volunteer resides on-site and not a house parent or daily staff therefore, this is required to be documented.	Yes
2	—	748.3701(a) - Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children When reviewing the activities calendar for September, October, and November, it was observed that mutliple days did not have planned recreational activities.	—
5	—	748.3301(a)(1) - Physical Site- Buildings must be structurally sound and not pose a risk to the health and safety of children. Licensing observed and photographed an outlet cover exposed in bedroom three.	Yes
2	—	748.1101(b)(3)(L) - Children's rights-Based on child's age/maturity seek employment, keep own money/bank acct, paid for work done at op except for chores as discipline Teenager in care is not allowed to seek employment until after graduating high school.	—
4	—	748.124(a) - You must adopt the model suicide policy in 748.125 of this division or another policy that is approved by the Executive Commissioner or designee. The operation failed to complete and submit a suicide policy for approval by the required time frame of March 18, 2023. The operation was notified via email of the due date and responded prior to.	—
4	—	748.507(1) - Employee general responsibilities-Demonstrate competency, prudent judgment, self-control in presence of children and when performing assigned tasks Staff should not try to deter a child in care from seeking medical care.	—
5	—	748.511 - An employee, contract service provider, or volunteer may not be in possession of a handgun while at your operation or while caring for children. Contract security was present on-site inside the operation with a handgun attached to their body and in the presence of children.	—
2	—	748.1209(a) - Child Orientation-Provided to child who is 5 years old or older within 7 days of admission and geared to child's intellectual level Two out of three child records reviewed did not have a signed orientation within the 7 days.	—
3	—	748.453(a)(1) - Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission While reviewing operation policies it was noted that there was not an annual summary log for unauthorized abscences. When requested, operation administrator reported they did not have a log.	—
3	—	748.363(3) - Personnel records-Include current job description While reviewing employee files out of four files one did not contain a job description.	—
3	—	748.311(1) - Serious Incident Documentation-Includes name of the operation, physical address, and telephone number While reviewing the serious incident report form it was noted that the form did not include the name of the operation, address, or phone number.	—
1	—	748.1933(b) - Care for young adults-may admit young adult to program, other than transitional living, only if certain conditions are met Operation admits young adults who were not admitted through transitional living program as the program for transitional living is not currently operating.	—

Severity 5 = most serious. Source: official state record.

Inspections (56)

56 inspection record(s) on file from TX-HHSC.

Nearby alternatives

Facility	City	Distance
St Paul Lutheran Christian Day School	Bulverde	—
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