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American Care Academy Pleasant Grove

Child care center · 1227 N MASTERS DR, Dallas, TX 75217-3722 · License 1701250

0Compliance score
Poor

Capacity 153. InfantToddlerPre-KindergartenSchool Accepts subsidy

Violation history (40)

SeverityDateStandard / narrativeCorrected
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
3 746.801(19) - Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
3 746.1615 - Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
5 745.509 - Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.

Severity 5 = most serious. Source: official state record.

Inspections (24)

24 inspection record(s) on file from TX-HHSC.

Nearby alternatives

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