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The Parent Helper Daycare & Learning Center

Child care center · 3939 S POLK ST STE 110, Dallas, TX 75224-4421 · License 1701395

0Compliance score
Poor

Capacity 50. InfantToddlerPre-KindergartenSchool Accepts subsidy

Violation history (388)

SeverityDateStandard / narrativeCorrected
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
1 of 6 student files reviewed did not include current immunization records.
3 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
5 746.2401(7) - Basic Requirements for Infants - Never Unsupervised
An infant was observed wandering off outside to the infant room during the inspection.
Yes
4 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
5 of 5 staff files reviewed did not include orientation training.
4 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
3 746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
A toddler was observed sleeping in a play yard with a training cup.
4 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
5 746.2426 - Infant May Not Sleep in a Restrictive Device
A infant was observed being allowed to sleep in a bouncer.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
3 746.5205(4) - Documentation of Drills
Fire drills were not documented for the months of June and July.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
5 746.5617(a)(1) - Required Equipment in Vehicles - List of Children
There was no list of names available for children being transported by the operation.
3 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
5 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
4 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Yes
4 746.3407 - Maintenance of Building, Grounds and Equipment
Shelving and furniture in the infant classroom appears stained and soiled.
2 746.303(b) - Report Number of Employees
Annual report has not been completed and submitted by required due date.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
3 746.5205(4) - Documentation of Drills
There was no current record of monthly fire drills.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
5 746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
3 746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
4 746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
3 746.605(11) - Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
4 746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Caregiver in the infant room was observed supervising seven infant children.
Yes
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
4 746.605(6) - Required Admission Information - Emergency Contact
Complete emergency contact information was not available for five of the five children's records reviewed.
3 746.611(b) - Health Statement on File within 1 Week of Admission
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
4 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
5 746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Two staff files do not have current pediatric CPR training.
4 746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
There was no transportation training on file for the individual responsible for transporting children in care.
2 746.901(4) - Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
3 746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
4 746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
A caregiver was observed not washing their hands after diaper changing.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
5 746.2401(7) - Basic Requirements for Infants - Never Unsupervised
An infant was observed wandering off outside to the infant room during the inspection.
Yes
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
5 746.2426 - Infant May Not Sleep in a Restrictive Device
A infant was observed being allowed to sleep in a bouncer.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Caregiver in the infant room was observed supervising seven infant children.
Yes
3 746.5205(4) - Documentation of Drills
There was no current record of monthly fire drills.
3 746.5205(4) - Documentation of Drills
Fire drills were not documented for the months of June and July.
3 746.2505(4)(C) - Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups
A toddler was observed sleeping in a play yard with a training cup.
4 746.605(6) - Required Admission Information - Emergency Contact
Complete emergency contact information was not available for five of the five children's records reviewed.
5 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
3 746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections.
4 746.3503(c)(3) - Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
4 746.3407 - Maintenance of Building, Grounds and Equipment
Shelving and furniture in the infant classroom appears stained and soiled.
4 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments
3 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
4 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
1 of 6 student files reviewed did not include current immunization records.
4 746.2409(a)(1) - Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
5 746.2411(2)(G) - Safety Requirements for Play Yards - Size of Mesh Openings
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
2 746.303(b) - Report Number of Employees
Annual report has not been completed and submitted by required due date.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
3 746.2207(c)(3) - Screen Time Activities - Not Exceed One Hour Daily
Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour.
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
3 746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
4 746.5607(d) - Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was observed asleep in a room alone.
4 746.3505(a) - Diapering Procedures - Caregiver's Hands Washed
A caregiver was observed not washing their hands after diaper changing.
5 746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding.
2 746.901(4) - Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
4 746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
There was no transportation training on file for the individual responsible for transporting children in care.
3 746.605(11) - Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
3 746.611(b) - Health Statement on File within 1 Week of Admission
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
4 746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available.
4 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation does not have a current fire inspection. The last documented inspection was in March 2021.
4 746.5401 - Requirement of Gas Leak Inspection
The operation did not have a current gas leak test conducted.
3 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
The infants did not have infant feeding instructions available for review.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Two staff files do not have current pediatric CPR training.
4 746.2905(2) - Children Not Required to Sleep - May Not Confine in a Restrictive Device
A child was observed asleep in a highchair.
5 746.5617(a)(1) - Required Equipment in Vehicles - List of Children
There was no list of names available for children being transported by the operation.
4 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
5 of 5 staff files reviewed did not include orientation training.
4 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance.
Yes
4 746.3505(b) - Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver.
5 746.2426 - Infant May Not Sleep in a Restrictive Device
A infant was observed being allowed to sleep in a bouncer.
3 746.605(11) - Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
2 746.901(4) - Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was observed asleep in a room alone.

Severity 5 = most serious. Source: official state record.

Inspections (103)

103 inspection record(s) on file from TX-HHSC.

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