Texas › Dallas › Well-Care Kids First Child and Family Social Services

Well-Care Kids First Child and Family Social Services

Child care center · 4347 S HAMPTON RD STE 120, Dallas, TX 75232-1063 · License 1764437- 15771

0Compliance score
Poor

Violation history (232)

Severity	Date	Standard / narrative	Corrected
3	—	749.2493(5) - Day Care in a Foster Family Home-May provide day care if both the Residential Child-Care and Child Day-Care Divisions of Licensing approve Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.	—
2	—	749.103(b)(16) - Policies and procedures to submit - Volunteers The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.	—
4	—	749.3103 - Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance One of two home files reviewed did not have current auto insurance.	—
2	—	749.2470(3)(A) - Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use The floor plan does not meet the rule's requirement.	—
4	—	749.101(4)(A) - Plans to submit - that ensures you will investigate reports of minimum standard violations, upon request by Licensing This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)	—
5	—	745.243 - Complete Application The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).	—
4	—	749.881(4) - General pre-service training curriculum-Includes measures to prevent, identify, treat, report suspicion of child abuse, neglect, and exploitation While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.	—
2	—	749.553(1) - Personnel records-Include date of employment 1 out of 2 employee files did not contain a date of hire.	—
5	—	749.1841(b) - Toddler requirements-A toddler's caregiver must ensure that the environment is safe There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.	Yes
3	—	749.105(4) - Personnel Policies - Develop written policies on the training requirements for employees and caregivers The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.	—
3	—	749.103(b)(1) - Policies and procedures to submit - Related to record keeping, including where records will be located The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.	—
3	—	749.2449(a)(7) - Interview For Foster Home Screening- Must include one interview with a family member not living in the home. One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.	—
3	—	749.2449(a)(6) - Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home A review of the home study indicated that an adult adopted child was not interviewed.	—
2	—	749.949(b)(4) - Annual Training Documentation-Includes the trainer's name and qualifications, or the source of the training for self-instructional training Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.	—
1	—	749.3037(b) - Indoor area-foster home must identify indoor areas that children can use One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.	—
2	—	749.553(3) - Personnel records-Include current job description 1 out of 2 employee files do not contain a job description.	—
3	—	749.553(8) - Personnel records- Include signed/dated statement by the employee that they must immediately report suspected child abuse, neglect, or exploitation 1 out of 2 employee files reviewed does not show an agreement to comply with the rule.	—
2	—	749.553(2) - Personnel records-Include documentation showing that the person meets minimum age and qualifications for the position One of one staff record reviewed did not have documentation showing the person meet the qualifications for the job position they were hired for.	—
3	—	749.537(a) - Active records-Available for immediate review and reproduction by Licensing Operation did not provide requested documents in a timely manner.	—
3	—	749.105(3)(A) - Personnel Policies - Develop professional staffing plan that demonstrates number/qualifications/responsibilities of professional positions appropriate The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.	—
2	—	749.553(7) - Personnel records-Include statement signed and dated by the employee that he has read a copy of the operational policies 1 out of 2 employee records does not support that policies and procedures would be followed.	—
3	—	749.155(1) - Operational Responsibilities- Maintain liability insurance coverage in the amount of $300,000 for each occurrence of negligence. The insurance submitted does not support that children in care will be covered.	—
3	—	749.151(8) - Operational responsibilities - Prepare annual budget and control expenditures to ensure as required The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS	—
4	—	749.115 - EBI policy - Develop EBI policies if my foster homes are permitted to use EBI The EBI policies do not address all restrictions.	—
3	—	749.103(b)(2) - Policies and procedures to submit - Personnel The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.	—
2	—	749.139(b)(3) - Agency plans, policies, and procedures formalized when governing body takes written action to adopt The information submitted does not support how this standard was met.	—
4	—	749.135(4) - Abuse and neglect policy - Strategies for coordination between the agency and appropriate community organizations Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.	—
3	—	749.109(1) - Admission policies - Include program's goals and services provided, including whether emergency admissions accepted Well-Care's policies indicate that emergency care services will be provided.	—
2	—	749.553(7) - Personnel records-Include statement signed and dated by the employee that he has read a copy of the operational policies 1 out of 2 employee records does not support that policies and procedures would be followed.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.	—
2	—	749.553(1) - Personnel records-Include date of employment 1 out of 2 employee files did not contain a date of hire.	—
2	—	749.103(b)(16) - Policies and procedures to submit - Volunteers The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.	—
3	—	749.109(1) - Admission policies - Include program's goals and services provided, including whether emergency admissions accepted Well-Care's policies indicate that emergency care services will be provided.	—
4	—	749.3103 - Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance One of two home files reviewed did not have current auto insurance.	—
2	—	749.949(b)(4) - Annual Training Documentation-Includes the trainer's name and qualifications, or the source of the training for self-instructional training Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.	—
3	—	749.2449(a)(7) - Interview For Foster Home Screening- Must include one interview with a family member not living in the home. One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.	—
5	—	749.1841(b) - Toddler requirements-A toddler's caregiver must ensure that the environment is safe There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.	Yes
1	—	749.3037(b) - Indoor area-foster home must identify indoor areas that children can use One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.	—
3	—	749.553(8) - Personnel records- Include signed/dated statement by the employee that they must immediately report suspected child abuse, neglect, or exploitation 1 out of 2 employee files reviewed does not show an agreement to comply with the rule.	—
2	—	749.2470(3)(A) - Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use The floor plan does not meet the rule's requirement.	—
2	—	749.553(3) - Personnel records-Include current job description 1 out of 2 employee files do not contain a job description.	—
3	—	749.2493(5) - Day Care in a Foster Family Home-May provide day care if both the Residential Child-Care and Child Day-Care Divisions of Licensing approve Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.	—
2	—	749.553(2) - Personnel records-Include documentation showing that the person meets minimum age and qualifications for the position One of one staff record reviewed did not have documentation showing the person meet the qualifications for the job position they were hired for.	—
3	—	749.537(a) - Active records-Available for immediate review and reproduction by Licensing Operation did not provide requested documents in a timely manner.	—
3	—	749.155(1) - Operational Responsibilities- Maintain liability insurance coverage in the amount of $300,000 for each occurrence of negligence. The insurance submitted does not support that children in care will be covered.	—
3	—	749.2449(a)(6) - Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home A review of the home study indicated that an adult adopted child was not interviewed.	—
3	—	749.103(b)(1) - Policies and procedures to submit - Related to record keeping, including where records will be located The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.	—
2	—	749.139(b)(3) - Agency plans, policies, and procedures formalized when governing body takes written action to adopt The information submitted does not support how this standard was met.	—
4	—	749.115 - EBI policy - Develop EBI policies if my foster homes are permitted to use EBI The EBI policies do not address all restrictions.	—
3	—	749.151(8) - Operational responsibilities - Prepare annual budget and control expenditures to ensure as required The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS	—
5	—	745.243 - Complete Application The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).	—
3	—	749.103(b)(2) - Policies and procedures to submit - Personnel The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.	—
4	—	749.881(4) - General pre-service training curriculum-Includes measures to prevent, identify, treat, report suspicion of child abuse, neglect, and exploitation While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.	—
4	—	749.135(4) - Abuse and neglect policy - Strategies for coordination between the agency and appropriate community organizations Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.	—
3	—	749.105(3)(A) - Personnel Policies - Develop professional staffing plan that demonstrates number/qualifications/responsibilities of professional positions appropriate The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.	—
3	—	749.105(4) - Personnel Policies - Develop written policies on the training requirements for employees and caregivers The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.	—
4	—	749.101(4)(A) - Plans to submit - that ensures you will investigate reports of minimum standard violations, upon request by Licensing This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)	—
2	—	749.553(3) - Personnel records-Include current job description 1 out of 2 employee files do not contain a job description.	—
4	—	749.135(4) - Abuse and neglect policy - Strategies for coordination between the agency and appropriate community organizations Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.	—
4	—	749.115 - EBI policy - Develop EBI policies if my foster homes are permitted to use EBI The EBI policies do not address all restrictions.	—
3	—	749.103(b)(1) - Policies and procedures to submit - Related to record keeping, including where records will be located The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.	—
3	—	749.105(3)(A) - Personnel Policies - Develop professional staffing plan that demonstrates number/qualifications/responsibilities of professional positions appropriate The organization chart lists names of employees. The case files do not support that a person would meet the criteria of a CPMS. The case manager and child placement specialist case files do not support that either person completed child placement activities.	—
4	—	749.881(4) - General pre-service training curriculum-Includes measures to prevent, identify, treat, report suspicion of child abuse, neglect, and exploitation While reviewing the foster parents training log, recognizing Sexual abuse was missing from the log. Pictures can be found in document library. Information will be uploaded to CLASS for verification of compliance.	—
5	—	745.243 - Complete Application The application submitted indicates that the permit holder does not have a history of being a controlling person (pg. 3 of the 2960).	—
2	—	749.103(b)(16) - Policies and procedures to submit - Volunteers The volunteer policies do not define the volunteer's role, expected contact with children, and how Well-Care will provide the volunteer's with supervision.	—
2	—	749.2470(3)(A) - Verification-Includes obtaining floor plan showing dimensions and purposes of all rooms in the home and identifying indoor areas for children's use The floor plan does not meet the rule's requirement.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.	—
3	—	749.109(1) - Admission policies - Include program's goals and services provided, including whether emergency admissions accepted Well-Care's policies indicate that emergency care services will be provided.	—
3	—	749.537(a) - Active records-Available for immediate review and reproduction by Licensing Operation did not provide requested documents in a timely manner.	—
2	—	749.553(7) - Personnel records-Include statement signed and dated by the employee that he has read a copy of the operational policies 1 out of 2 employee records does not support that policies and procedures would be followed.	—
3	—	749.2449(a)(6) - Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home A review of the home study indicated that an adult adopted child was not interviewed.	—
2	—	749.139(b)(3) - Agency plans, policies, and procedures formalized when governing body takes written action to adopt The information submitted does not support how this standard was met.	—
2	—	749.553(2) - Personnel records-Include documentation showing that the person meets minimum age and qualifications for the position One of one staff record reviewed did not have documentation showing the person meet the qualifications for the job position they were hired for.	—
2	—	749.949(b)(4) - Annual Training Documentation-Includes the trainer's name and qualifications, or the source of the training for self-instructional training Well Care's EBI training certificate does not provide information regarding the type of training provided (such as SAMA), the trainer's name, and the trainer's credentials.	—
5	—	749.1841(b) - Toddler requirements-A toddler's caregiver must ensure that the environment is safe There were several outlets that did not have covers. The foster parent placed covers in all missing outlets while Inspector was still in the home.	Yes
4	—	749.3103 - Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance One of two home files reviewed did not have current auto insurance.	—
3	—	749.103(b)(2) - Policies and procedures to submit - Personnel The policies submitted state that "WCKF?s foster parents may take photos and record videotapes of foster children for the family?s personal use and for purposes of identification," It then goes on to state that these images can be released with written approval by CPS. The release of photos includes emails and text messages for private/personal use. The procedure conflicts with a child's right to confidential care and recording restrictions.	—
2	—	749.553(1) - Personnel records-Include date of employment 1 out of 2 employee files did not contain a date of hire.	—
2	—	749.553(3) - Personnel records-Include current job description 1 out of 2 employee files do not contain a job description.	—
1	—	749.3037(b) - Indoor area-foster home must identify indoor areas that children can use One of two floor plans reviewed did not indicate the indoor areas to be used by the children in care. The second floor plan reviewed was not legible to be read.	—
3	—	749.2493(5) - Day Care in a Foster Family Home-May provide day care if both the Residential Child-Care and Child Day-Care Divisions of Licensing approve Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.	—
3	—	749.2449(a)(7) - Interview For Foster Home Screening- Must include one interview with a family member not living in the home. One out of four foster home file reviewed did not have a documented interview with a family member who lived outside of the home.	—
3	—	749.553(8) - Personnel records- Include signed/dated statement by the employee that they must immediately report suspected child abuse, neglect, or exploitation 1 out of 2 employee files reviewed does not show an agreement to comply with the rule.	—
4	—	749.101(4)(A) - Plans to submit - that ensures you will investigate reports of minimum standard violations, upon request by Licensing This rule was not found in the policies and procedures submitted (749.101 (4)(A) and (B)	—
3	—	749.155(1) - Operational Responsibilities- Maintain liability insurance coverage in the amount of $300,000 for each occurrence of negligence. The insurance submitted does not support that children in care will be covered.	—
3	—	749.151(8) - Operational responsibilities - Prepare annual budget and control expenditures to ensure as required The budget submitted does not fully support that functions of a child placing agency. See title: FISCAL PLANS	—
3	—	749.105(4) - Personnel Policies - Develop written policies on the training requirements for employees and caregivers The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.	—
4	—	749.115 - EBI policy - Develop EBI policies if my foster homes are permitted to use EBI The EBI policies do not address all restrictions.	—
3	—	749.2493(5) - Day Care in a Foster Family Home-May provide day care if both the Residential Child-Care and Child Day-Care Divisions of Licensing approve Home did not meet requirements according to standards. RCCL and CCL did not approve the assessment for dual license for the foster home.	—
2	—	749.553(1) - Personnel records-Include date of employment 1 out of 2 employee files did not contain a date of hire.	—
3	—	749.537(a) - Active records-Available for immediate review and reproduction by Licensing Operation did not provide requested documents in a timely manner.	—
3	—	749.553(8) - Personnel records- Include signed/dated statement by the employee that they must immediately report suspected child abuse, neglect, or exploitation 1 out of 2 employee files reviewed does not show an agreement to comply with the rule.	—
2	—	749.553(2) - Personnel records-Include documentation showing that the person meets minimum age and qualifications for the position One of one staff record reviewed did not have documentation showing the person meet the qualifications for the job position they were hired for.	—
3	—	749.2449(a)(6) - Interview For Foster Home Screening-Must include one interview by phone/in person or letter with child 12 yrs and older or adult children not in home A review of the home study indicated that an adult adopted child was not interviewed.	—
4	—	749.135(4) - Abuse and neglect policy - Strategies for coordination between the agency and appropriate community organizations Well-Care?s abuse and neglect policies and procedures do not define how this rule will be met.	—
2	—	749.139(b)(3) - Agency plans, policies, and procedures formalized when governing body takes written action to adopt The information submitted does not support how this standard was met.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 It was discovered during a sampling inspection that a frequent visitors to a foster home licensed with your operation, did not have required background check.	—
3	—	749.103(b)(1) - Policies and procedures to submit - Related to record keeping, including where records will be located The policies and procedures do not indicate how staff files will be stored. It does not speak to how HHSC regulatory will gain access to files.	—
3	—	749.105(4) - Personnel Policies - Develop written policies on the training requirements for employees and caregivers The training plan does not specify how each position and/or caregiver will meet the minimum standard requirement.	—

Severity 5 = most serious. Source: official state record.

Inspections (64)

64 inspection record(s) on file from TX-HHSC.

Nearby alternatives

Facility	Score	City	Distance
Adoption Works	4	Dallas	—
Hope Cottage, Inc.	0	Dallas	—
Cliff Temple Child Development	0	Dallas	—
Children and Adoption Services	0	Dallas	—
Good Street Learning Center INC	0	Dallas	—
Christ Lutheran Child Development Center	0	Dallas	—

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