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House of Neighborly Service

Child care center · 407 N CALAVERAS, San Antonio, TX 78207-2807 · License 816535

0Compliance score
Poor

Capacity 49. ToddlerPre-KindergartenSchool Accepts subsidy

Violation history (224)

SeverityDateStandard / narrativeCorrected
4 746.5307(b) - Fire Extinguishers Serviced
Both fire extinguishers in the building were last served on February 2019.
3 746.1309(a) - Documented Annual Training Area - 24 Hours Required
One of the six staff members is missing 14 hours of annual training for 2022-2023
3 746.601(c) - Provide Access to Children's Records - Licensing
Children files were not available for review.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
One of six children's records reviewed did not have a current immunization record in their file.
4 746.605(6) - Required Admission Information - Emergency Contact
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
4 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Yes
5 746.5319 - Smoke Detectors Testing
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
5 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Yes
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
A current fire inspection was not available for review.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two of the six children files didn't have a current immunization record on file.
4 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Yes
5 746.605(12) - Required Admission Information - Emergency Medical Authorization
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
One of the five staff files was missing medication training.
4 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Yes
4 746.3701 - Safety - Areas Free From Hazards
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Yes
3 746.603(a)(4) - Children's Records - Immunizations
One of the six children files were missing immunization records at the time of the inspection.
3 746.1311(a) - Director Annual Training 30 Hours Required
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
3 746.4135(b) - Children's Products- Annual Certification
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Yes
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Yes
4 746.5202(3) - Emergency Preparedness Plan - Essential Documentation
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
5 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Yes
3 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Yes
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
5 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
4 746.5202(3) - Emergency Preparedness Plan - Essential Documentation
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
3 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Yes
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
One of the five staff files was missing medication training.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
3 746.4135(b) - Children's Products- Annual Certification
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Yes
3 746.603(a)(4) - Children's Records - Immunizations
One of the six children files were missing immunization records at the time of the inspection.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Yes
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
5 746.5319 - Smoke Detectors Testing
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two of the six children files didn't have a current immunization record on file.
5 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
4 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Yes
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
One of six children's records reviewed did not have a current immunization record in their file.
4 746.3701 - Safety - Areas Free From Hazards
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Yes
5 746.605(12) - Required Admission Information - Emergency Medical Authorization
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Yes
3 746.1311(a) - Director Annual Training 30 Hours Required
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
3 746.601(c) - Provide Access to Children's Records - Licensing
Children files were not available for review.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
A current fire inspection was not available for review.
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
4 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Yes
3 746.1309(a) - Documented Annual Training Area - 24 Hours Required
One of the six staff members is missing 14 hours of annual training for 2022-2023
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Yes
4 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Yes
4 746.5307(b) - Fire Extinguishers Serviced
Both fire extinguishers in the building were last served on February 2019.
4 746.605(6) - Required Admission Information - Emergency Contact
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
3 746.1311(a) - Director Annual Training 30 Hours Required
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
3 746.603(a)(4) - Children's Records - Immunizations
One of the six children files were missing immunization records at the time of the inspection.
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
One of the five staff files was missing medication training.
5 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
3 746.4135(b) - Children's Products- Annual Certification
The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.
Yes
4 746.3701 - Safety - Areas Free From Hazards
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Yes
4 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
Yes
3 746.1311(a) - Director Annual Training 30 Hours Required
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
One of six children's records reviewed did not have a current immunization record in their file.
4 746.5202(3) - Emergency Preparedness Plan - Essential Documentation
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
5 746.605(12) - Required Admission Information - Emergency Medical Authorization
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
4 746.5307(b) - Fire Extinguishers Serviced
Both fire extinguishers in the building were last served on February 2019.
3 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times
The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.
Yes
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
3 746.603(a)(4) - Children's Records - Immunizations
One of the six children files were missing immunization records at the time of the inspection.
3 746.601(c) - Provide Access to Children's Records - Licensing
Children files were not available for review.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
Yes
4 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
Yes
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Yes
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Yes
5 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
5 746.5319 - Smoke Detectors Testing
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
4 746.605(6) - Required Admission Information - Emergency Contact
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two of the six children files didn't have a current immunization record on file.
3 746.1309(a) - Documented Annual Training Area - 24 Hours Required
One of the six staff members is missing 14 hours of annual training for 2022-2023
4 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Yes
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
A current fire inspection was not available for review.
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
Yes
5 746.5319 - Smoke Detectors Testing
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
5 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
4 746.605(6) - Required Admission Information - Emergency Contact
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
Yes
4 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
Yes
3 746.1309(f) - Documented Annual Training - Remaining training hour topics
One of the five staff files was missing medication training.
4 746.5307(b) - Fire Extinguishers Serviced
Both fire extinguishers in the building were last served on February 2019.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
One of six children's records reviewed did not have a current immunization record in their file.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
5 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
4 746.5202(3) - Emergency Preparedness Plan - Essential Documentation
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
4 746.3701 - Safety - Areas Free From Hazards
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Yes
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Two of the six children files didn't have a current immunization record on file.

Severity 5 = most serious. Source: official state record.

Inspections (80)

80 inspection record(s) on file from TX-HHSC.

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