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KinderCare Learning Center

Child care center · 6434 S CONGRESS AVE, Austin, TX 78745-4529 · License 853832

0Compliance score
Poor

Capacity 150. InfantToddlerPre-KindergartenSchool

Violation history (500)

SeverityDateStandard / narrativeCorrected
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions
4 746.3401(a) - Annual Sanitation Inspection
The sanitation inspection was dated 6/24/2024.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The previous fire inspection was conducted on 10/28/2020 which is past the required yearly due date.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom.
4 746.3407(11) - Sanitize Tables Tops, Furniture and Similar Equipment
Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.
3 746.3301(e) - Nutrition and Food Service - Second Serving
The operation faces challenges in providing second servings of food to the children.
4 746.305(a)(4) - Report Outbreak of Communicable Illness
The operation has not been reporting positive COIVD cases to Child Care Regulation.
5 746.305(a)(6) - Report Situation Placing Children at Risk
It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.
3 746.603(a)(3) - Children's Records - Health Statement
Of the ten children files reviewed, five did not have a statement of good health.
4 746.3401(a) - Annual Sanitation Inspection
The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.
4 746.3701(5) - Safety - Play Materials and Equipment Safe
A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.
3 746.603(a) - Children's Records Maintained
Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations.
3 746.401(2) - Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
The operation did not have their most recent investigation results or the required emergency numbers posted.
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
The last fire drill was documented 12/8/2025.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
There was a caregiver that did not have a current training in pediatric CPR.
4 746.3417(1) - Children Handwashing Before Eating
Children did not wash their hands before being served lunch.
3 746.707 - Incident/Illness Report Form Shared with Parent
The operation did not provide an incident report to the parent and have them sign it within 2 days.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
The previous fire drill was conducted on 01/27/22 which is outside of the required monthly due date. This was corrected at inspection when a fire drill was conducted.
Yes
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver.
4 746.3417(3) - Children Handwashing After Toileting or Diapering
One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver.
4 746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
One employee was short their 24 hours of annual training.
4 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver.
4 746.3401(a) - Annual Sanitation Inspection
The operation did not have a current annual sanitation inspection.
3 746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector.
Yes
5 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
During the investigation, it was found that a caregiver used harsh language when speaking to children.
3 746.901 - Required Personnel Records
The operation did not have a file available to review for one caregiver.
3 746.4135(b) - Children's Products- Annual Certification
The Children's Product Safety record was last completed on 1/10/2025.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours.
3 746.603(a) - Children's Records Maintained
I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.
3 746.1309(e) - Documented Annual Training- Required Content
There were seven caregivers missing trainings in the required topics.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months.
4 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders
Food was being served directly on a shared table between three children.
3 746.901 - Required Personnel Records
One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
An employee without a submitted background check was present in a classroom with children. The employee was asked to leave.
4 746.3415(4) - Employee Handwashing After Diapering a Child
A caregiver did not wash their hands after changing a child's diaper.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions.
5 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.
4 746.2803(3) - Discipline - Teaches Acceptable Behavior and Self-control
A caregiver pushed a child's arms down to stop them from engaging in a specific behavior.
3 746.603(a)(2) - Children's Records - Admission Information
Of the ten children files, two children did not have complet enrollment forms.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have an annual fire inspection.
4 746.1301(a)(1)A - Training Requirements for Employees, Caregivers, and Directors - Orientation
Three employees did not have completed copies of their orientation to the center.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The fire inspection was dated 4/16/2024.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
A current fire inspection was not available for review.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.
3 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours.
4 746.3417(3) - Children Handwashing After Toileting or Diapering
A child did not wash their hands after having their diaper changed.
5 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Based on a DFPS investigation, it was determined that improper discipline was used. A caregiver grabbed the arm of a child and yelled at them.
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.
3 746.307(c) - Parental Notification of Less Serious Injuries
A child was bitten while in care, and parents were not notified about the bite marks.
5 746.2805(3) - Prohibited Punishments - Grabbing and Pulling
During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another.
4 746.2419(7) - Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
One toddler was walking with their sippy cup in the toddler classroom when CCR inspector went for ratio and background information.
4 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Two new employees did not have their orientation to the center documented.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left alone for 5-10 minutes unsupervised.
3 746.401(3) - Posting Requirements - Licensing Notice-Keeping Children Safe
The operation did not have the Keeping Children Safe poster or the Parent Notification poster.
5 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
A child was left outside on the playground, it was determine the operation is in violation of the minimum standard supervision and cited.
5 746.613(a) - Required Immunizations
Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Three employees did not have current CPR training or proof of certification.
5 746.605(11) - Required Admission Information - Emergency Medical Authorization
Of the 10 children files I reviewed, 5 needed emergency care authorizations.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
There was a lack of supervision when a child was bit 8 times in the classroom.
4 746.3501(1) - Diaper Changing Steps- Prompt
A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper.
3 746.4135(b) - Children's Products- Annual Certification
The Children's Product Safety record was last completed on 1/10/2025.
5 746.613(a) - Required Immunizations
Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
A current fire inspection was not available for review.
4 746.3401(a) - Annual Sanitation Inspection
The sanitation inspection was dated 6/24/2024.
4 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training.
5 746.305(a)(6) - Report Situation Placing Children at Risk
It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
There was a lack of supervision when a child was bit 8 times in the classroom.
3 746.901 - Required Personnel Records
One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18.
4 746.3401(a) - Annual Sanitation Inspection
The previous sanitation inspection occurred on 06/11/2021 which is outside of the required annual due date.
3 746.707 - Incident/Illness Report Form Shared with Parent
The operation did not provide an incident report to the parent and have them sign it within 2 days.
3 746.401(2) - Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
The operation did not have their most recent investigation results or the required emergency numbers posted.
3 746.603(a)(3) - Children's Records - Health Statement
Of the ten children files reviewed, five did not have a statement of good health.
4 746.3701(5) - Safety - Play Materials and Equipment Safe
A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions.
4 746.3417(3) - Children Handwashing After Toileting or Diapering
A child did not wash their hands after having their diaper changed.
4 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident.
3 746.603(a) - Children's Records Maintained
I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement.
5 746.605(11) - Required Admission Information - Emergency Medical Authorization
Of the 10 children files I reviewed, 5 needed emergency care authorizations.
3 746.401(3) - Posting Requirements - Licensing Notice-Keeping Children Safe
The operation did not have the Keeping Children Safe poster or the Parent Notification poster.
3 746.1309(e) - Documented Annual Training- Required Content
There were seven caregivers missing trainings in the required topics.
4 746.3401(a) - Annual Sanitation Inspection
The operation did not have a current annual sanitation inspection.
4 746.2419(7) - Requirements for Feeding Infants - No Walking or Sleeping with Bottle or Cup
One toddler was walking with their sippy cup in the toddler classroom when CCR inspector went for ratio and background information.
4 746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
One employee was short their 24 hours of annual training.
4 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have an annual fire inspection.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin.
4 746.3415(4) - Employee Handwashing After Diapering a Child
A caregiver did not wash their hands after changing a child's diaper.
4 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
The last fire drill was documented 12/8/2025.
4 746.3407(11) - Sanitize Tables Tops, Furniture and Similar Equipment
Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Three employees did not have current CPR training or proof of certification.
5 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care.
4 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
There was a caregiver that did not have a current training in pediatric CPR.

Severity 5 = most serious. Source: official state record.

Inspections (243)

243 inspection record(s) on file from TX-HHSC.

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