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Safe Haven Community Services

Child care center · 8100 WASHINGTON AVE STE 167, Houston, TX 77007-1062 · License 858127- 2890

0Compliance score
Poor

Violation history (500)

Severity	Date	Standard / narrative	Corrected
3	—	749.1307 - Service Planning-Complete the initial service plan within 45 days after child is admitted During the investigation it was found that service plans were not completed in a timely manner	—
5	—	749.1291(a) - Contact between child placement staff and children-except for child with PMN needs, monthly FTF contact; no longer than 60 days without a visit Three of the four child records reviewed were observed to not have monthly FTF contacts for more than two consecutive months this year.	—
4	—	749.1003(b)(4)(A)(vii) - Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate During the investigation, the foster mother admitted to "popping" a child in care on the hand in order to control his behaviors.	—
4	—	749.3031(a) - Beds and bedding-each child shall have his own bed and mattress Two children in care slept in the same bed at a foster parent's home.	—
3	—	749.509(b) - Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline The operation did not report a serious incident when it occurred	—
3	—	749.1003(b)(3)(E) - Children's rights-Adhere to child's right to send and receive uncensored mail, have telephone conversations, visitors and keep a personal journal The foster parent opened and read confidential emails sent to and from a child and attorney ad-litem.	—
4	—	749.2593(c)(6) - Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans Children in care were monitored by the caregiver via doorbell camera while the children were home alone, despite service plans requiring constant supervision by the caregiver inside and outside of the home.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Foster parent's did not exercise prudent judgement when leaving an unloaded firearm accessible to a child in care who has a history of high-risk behaviors.	—
3	—	749.1005(d) - Informing child of rights-Person being informed must sign statement indicating he read and understands rights; signed copy filed in child's record Copies of child's rights were observed to be missing from children's records.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster parent admitted to spanking children in care with a belt.	—
2	—	749.551(a) - Personnel records-Active records maintained at the agency or office where person works One requested personnel file was reported to be located at the owner's personal residence.	—
3	—	749.579(1) - Active child record-Ensure record is kept accurate and current Two of the five child records were observed to have Initial Service Plans deleted from their electronic files.	—
4	—	749.2815(a)(1) - Supervisory Visits-must have supervisory visits in the foster home at least quarterly During the investigation inspection it was found that the fourth quarter visit was not completed for a foster home	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records It was observed that not all admission assessments are in the files, in addition the ones that were in the file were not accurate or were missing viable information.	—
5	—	745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation An adult household member who has resided in the home prior to their 14th birthday and acts as a babysitter did have a background check completed until 08/26/2025.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A child in care reported being spanked with a belt and extension cord as a form of punishment.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization It was found that the operation reported a hospitalization incident late to licensing.	—
3	—	749.1307 - Service Planning-Complete the initial service plan within 45 days after child is admitted Service Plan has not been completed for a child who came into care on 09/24/2024.	—
3	—	749.1541(c)(3) - Medication Record-Must include reason medication was prescribed, for prescription medication Medication log was observed missing the reason the medication was prescribed and the prescribing physician's name.	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair The home was observed with a broken kitchen draw, the stove ventilation system was unclean to a concerning degree, used toliet paper on the bathroom floor, and cleaning products on the kitchen counter.	—
4	—	749.931(b)(1) - Annual Training-Must include 1 hour of prevention, recognition, and reporting on child abuse, neglect, and exploitation. A foster parent's file that was reviewed was observed to be delinquent in the annual training for Recognizing and Reporting Abuse.	—
3	—	749.1301(a) - Preliminary Service Planning-Complete a preliminary service plan that addresses child's immediate needs within 72 hours of admission It was observed that a Preliminary Service Plan was not completed for a child placed in a home on 07/21/2023.	—
4	—	749.1541(c)(4) - Medication Record-Must include medication name, strength & dosage During the investigation inspection it was found that several medication logs do not list dosing instructions for the medications prescribed.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. EBI Trainings were observed to be delinquent in three foster parents' files that were reviewed.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Two children in care made an outcry of physical discipline by their caregiver.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child A child in care retrieved the foster parent's handgun without the foster parent's knowledge and was able to have it in possession for a period of time.	—
5	—	749.137(c)(1) - Foster parents and employees must complete at least one hour of annual suicide prevention training. Annual suicide prevention trainings were observed to be delinquent for four foster parents whose records were reviewed.	—
4	—	749.153(a)(1)(B) - Notification - At least 30 days in advance - Change in agency location Operation did not provide a 30-day notice in regard to new location.	—
5	—	745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation An employee was hired and allowed to conduct home visits without an approved background check.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A ten-year-old child in care was able to obtain a foster parent's handgun from the vehicle and was able to maintain possession of the firearm at school which could have resulted in substantial harm to himself and others.	—
5	—	745.8641 - Requirements during probation Condition #1-Met Condition #2-Met Condition #3-Not Met-Staff did not review a compliance plan with the foster parents within the required timeframe. Condition #4-Met Condition #5-Met Condition #6-Met Condition #7-Met Condition #8-Met	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. Foster parents were observed to be delinquent in annual trainings related to EBI, safe sleep, trauma informed care, psychotropic meds, preventing and reporting abuse, and normalcy.	—
4	—	749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child All three children reported that caregiver would yell at and/or use a "mean" voice, causing 3 year old to be afraid. Children in care reported that caregiver retaliated against them when she punished them because of the open investigation.	—
3	—	749.1187(a) - Emergency admission-Complete all of the requirements for an admission assessment within 40 days from the date of admission An Admission Assessment for a child placed in the home on July 21, 2023 was not completed until October 22, 2023.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks A foster parent physically disciplined children in care in the presence of other children on the school bus while performing daily work duties.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. A staff member was observed to have delinquent annual trainings in Normalcy, Psychotropic Medication, and Reporting.	—
1	—	749.535(a)(1) - Active records-All documentation in the record no later than 30 days after the occurrence or event Documentation related to trainings, medical and dental visits, immunization records, and monthly visits with children in care was not documented in their files within 30 days of occurrence.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. It was observed that a caregiver took Normalcy Training on 03/09/2025 and not again until 03/25/2026.	—
3	—	749.4151(a)(5) - Pre-Service Training-administrative and professional staff must complete 5 hrs regarding complex trauma experienced by trafficking victims It was observed that an employee did not complete the required pre-service training on trafficking prior to working with children in care.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation Foster parent was observed on camera physically hitting a child in care on the arm and throwing a backpack containing a Chromebook hitting another child in care on the head.	—
4	—	749.2151(a) - EBI Implementation-Must be an appropriate response to the behavior demonstrated, and de-escalation must have failed The caregiver did not attempt to de-escalate the situation.	—
3	—	749.931(b)(3) - Annual Training- Must include 1 hour of normalcy. One of the eight foster homes was observed to be missing annual normalcy training.	—
4	—	749.503(a)(2)(B) - AP Serious Incdt- Report to parents any injury/illness that warrants treatment from a medical prof. directly after ensuring the safety of the child. According to documentation reviewed, the child was admitted to the hospital on 2/20/2026 and the CVS parent was't notified for 5 days.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. One of the four foster home files were observed to a foster parent delinquent in taking required annual trainings.	—
3	—	749.1005(d) - Informing child of rights-Person being informed must sign statement indicating he read and understands rights; signed copy filed in child's record Copies of child rights were not observed in two files and missing signatures in others.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster parent used corporal punishment as a form of discipline on children in care as a mean to get them to comply.	—
5	—	749.1401(a)(2) - General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain The operation failed to ensure timely medical care, as a child reported a potentially broken hand on 02/27/26 but was not taken for medical attention until 02/28/26.	—
4	—	749.1003(b)(4)(A)(vii) - Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate It was determined a caregiver utilized inappropriate, threatening comments toward an adolescent in care.	—
5	—	745.635(2) - AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter A background check for a frequent visitor submitted on 06/13/2024-returned ineligible. On 06/28/24 the frequent visitor was involved in a car incident while supervising the child in care. The operation did not inactivate this individual until 07/29/2024.	—
3	—	749.1541(b) - Medication Record-Must update cumulative medication record within 24 hours of administering medication Two of two children were prescribed medication that was being administered, but there was no medication logs available for review during the inspection.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child Child in care was left alone in the foster parents' home. Foster parent states the development of the child was an 8 years old, child requires auditory and eyesight supervision.	—
3	—	749.2908(b) - Disaster and Emergency-foster home must document discussions and drills, including date and time of each One of the eight foster homes reviewed was observed to be missing documentation for annual disaster and emergency drills.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Medicine (non-prescribed melatonin) resembling candy was left in an area of the home where candy was also present and accessible to children in care.	—
3	—	749.1301(a) - Preliminary Service Planning-Complete a preliminary service plan that addresses child's immediate needs within 72 hours of admission The operation failed to complete a preliminary service plan with in 72hrs. of the child being admitted into care.	—
3	—	749.1609(c) - Psychotropic medication documentation-Provide medication response information prescribing professional; document professional's evaluation During the investigation inspection it was found that a psychotropic medication review was not conducted for a child in care	—
3	—	749.1003(b)(4)(A)(vi) - Children's rights-Adhere to the child's rights to be free from being threatened with the loss of placement or shelter as punishment After engaging in a verbal altercation, the caregiver instructed the child to pack their belongings as a result of her behaviors.	—
5	—	749.1291(a) - Contact between child placement staff and children-except for child with PMN needs, monthly FTF contact; no longer than 60 days without a visit Two children in care were observed to have gone multiple consecutive months in 2025 with no documented face-to-face visits from staff.	—
5	—	749.2445(a) - Verification-Agency must complete a foster home screening prior to verifying the foster home A new foster home screening was not conducted after the home closed on 08/22/24 and re-opened on 11/18/24.	—
5	—	749.930(c)(2) - Annual Training-Each caregiver must complete 2hrs annual training on trauma informed care. One of the eight foster homes was observed to be missing annual trauma informed care.	—
4	—	749.2599(1) - Supervision-16-year-old or older may serve as babysitter with child placement management staff approval and established limits on duration/frequency A foster parent admitted to leaving foster children ages 12, 9 and 8 in the care of a 15-year-old home member.	—
4	—	749.3103 - Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance During the investigation, it was found that the driver did not provide any of the children with safety car seats when they were transported to placement.	—
3	—	749.3031(b) - Beds and bedding-beds must be clean and comfortable Upon inspecting the children's room, I observed Cory's bed without proper linens and the mattress protector was not in an effective state. it was torn and only covering to the middle of the bed.	—
3	—	749.3029(b)(1)(D) - Bedroom Space-Before allowing children of opposite gender to share a bedroom, service planning team must assess history of sexual trauma/behavior. Three youth over the age of six of opposite genders shared a bedroom without prior assessment and approval.	—
5	—	749.2151(c)(2) - EBI Implementation-Caregiver must use the minimal amount of reasonable and necessary physical force A child in care stated that he felt like he could not breathe during the restraint.	—
3	—	749.1005(d) - Informing child of rights-Person being informed must sign statement indicating he read and understands rights; signed copy filed in child's record Two of the eight child right's forms reviewed was observed to be missing signatures.	—
4	—	749.2901 - Health and Safety-all agency homes must comply with all applicable fire, health, and safety laws, ordinances, and regulations A gas inspection for one foster home was observed to be out of compliance, with the last inspection completed on 07/30/2024.	—
5	—	749.911(b) - Each caregiver must have a current certificate of training with an expiration or renewal date in pediatric CPR. A review of one foster home record showed that both foster parents were delinquent on Pediatric CPR Training.	—
5	—	749.1521(3) - Medication Storage-Store medication covered by Schedule II of the Texas Controlled Substances Act under double lock in a separate container Schedule II Medications were not observed to be double locked as required.	—
4	—	749.1003(b)(4)(A)(vii) - Children's rights-Adhere to child's rights to be free from being subjected to demeaning behavior to embarrass, control, harm, intimidate or isolate A caregiver admitted to throwing a liquid substance on a child in care.	—
3	—	749.1417(a) - TB exam-Persons over 1 yr old who live, work, volunteer at operation have exam w/in 30 days, unless person had previous exam that meets requirements It was observed that a TB exam was not completed for a one-year-old child in care.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks A foster parent did not exercise prudent judgement when engaging in inappropriate contact with a child in care.	—
4	—	749.1957(9) - Other Prohibited Discipline-Subjecting a child to abusive or profane language Caregiver was heard on audio using profanity towards children in care.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. A child in care was subjected to corporal punishment by being spanked by his foster parent.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Documentation for monthly FTF visits with children in care were not observed to be documented in the children's files. Available records were not current and did not reflect that visits were conducted and documented in accordance with regulatory requirements.	—
3	—	749.864(a)(1) - Administrative and prof. staff excluding those working only with adoption services must have 2hrs normalcy training within 90 days of employment. A staff member hired on 10/07/24 has not taken a training in Normalcy.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. During the investigation inspection it was found that foster parents had not completed Preventing, Recognizing Youth Sexual Abuse and Trauma Informed Care training timely.	—
3	—	749.933(a)(2) - Training Timeline-Each person must complete the required annual training during each subsequent 12-month period or beginning of provision of care. Multiple foster parents were observed to be missing annual trainings in EBI, Safe Sleep, Transportation, and Reporting.	—
3	—	749.503(b) - Serious Incident-Not required to report medically pertinent incident if not level of serious incident. Document same as a serious incident On 08/28/25, a young child with special needs fell out of a highchair resulting in an injury that required immediate medical attention. The incident was not reported to Licensing until 09/03/25, which does not meet the requirement for timely notification of serious incidents.	—
5	—	745.8411(b)(4) - Responsibilities - Not delay or prevent inspection or investigation During Investigation Inspection, the foster parent did not allow licensing staff into the foster home in conducting inspection as related to investigation.	—
5	—	749.137(c)(1) - Foster parents and employees must complete at least one hour of annual suicide prevention training. It was observed that an employee did not complete required suicide prevention training in accordance with regulatory compliance.	—
5	—	749.911(a) - Each caregiver must have a current certificate of training with an expiration or renewal date in pediatric first aid with rescue breathing and choking One of four employee files was observed to have a delinquent CPR First Aid Training that expired on 06/07/24.	—
5	—	749.911(a) - Each caregiver must have a current certificate of training with an expiration or renewal date in pediatric first aid with rescue breathing and choking A review of one foster home record showed that both foster parents were delinquent on Pediatric First Aid Training.	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair The edge of the home needs to be repair.	—
4	—	749.2593(c)(6) - Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans The foster parents did not implement and follow 2 children's service plans when the children were allowed to play outside alone.	—
4	—	749.2815(a)(1) - Supervisory Visits-must have supervisory visits in the foster home at least quarterly Two of the four foster homes reviewed were observed to be missing one quarterly visit each for year 2024.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Caregiver spanked a child on the bottom with a belt.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization According to documentation reviewed, the child was admitted to the hospital on 2/20/2026 and Licensing wasn't notified for 5 days.	—
4	—	749.4155(3)(C) - Annual Training-must include 2 hrs of transportation safety training if staff transports child in group home whose age is 9 or younger One of the eight foster homes was observed to be missing annual transportation training.	—
3	—	749.1005(d) - Informing child of rights-Person being informed must sign statement indicating he read and understands rights; signed copy filed in child's record One of the four child records reviewed was observed to be missing a signed copy of the Child's Rights.	—
4	—	749.1957(9) - Other Prohibited Discipline-Subjecting a child to abusive or profane language A caregiver admitted to using inappropriate language towards a child in care.	—
3	—	749.1541(c)(6) - Medication Record-Must include name & signature of person who administered each medication The medication record is missing the name of the person who administered on several different days.	—
4	—	749.939(c)(3)(B) - Training Criteria-Training must require each participant to demonstrate the physical EBI techniques, if the agency allows the use of EBI. Foster Parent denied having to demonstrate how to do a restraint during training	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair During the inspection, a hole was observed in the kids bedroom. It was fixed during the inspection. Furthermore, many of the baseboards were missing throughout the home. The kitchen sink appeared dirty. The foster parents' bathroom where the cats litter box is kept, smelt of strong cat feces. The air vent in the laundry room was observed appeared to be filthy and stained and needs to be replaced. Overall, the home has a strong animal and musty odor.	Yes
5	—	749.1463(b)(5) - Administration of Medication-Ensure the child has taken the medication as prescribed A child in care did not take medication on several dates and there is no documentation to support why the child had not taken medication.	—
3	—	749.1957(3) - Other Prohibited Discipline-Threatening with the loss of placement as discipline or punishment Multiple children in care confirmed being threatened with the loss of placement.	—
4	—	749.3103 - Driver & passengers must follow all laws when driving, including laws on use of child passenger safety seat systems, seat belts & liability insurance Vehicle liability insurance was observed to be expired in two foster home files that were reviewed, with one of those homes also having an expired registration.	—
5	—	749.137(c)(1) - Foster parents and employees must complete at least one hour of annual suicide prevention training. An employee hired on 10/07/24 have completed a training on suicide prevention.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Medical documentation was observed to be missing required signatures as well as the date on which the appointment occurred.	—
3	—	749.511(6) - Serious Incident Documentation-Includes nature of the incident The incident report did not indicate that the child was put in a basket hold.	—
1	—	749.535(a)(1) - Active records-All documentation in the record no later than 30 days after the occurrence or event Documentation for monthly face to face visits with children were not uploaded into the files for three children in care.	—

Severity 5 = most serious. Source: official state record.

Inspections (485)

485 inspection record(s) on file from TX-HHSC.

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