Texas › Houston › Good Hearts Youth & Family Services

Good Hearts Youth & Family Services

Child care center · 2100 WEST LOOP S STE 500, Houston, TX 77027-3518 · License 994466- 5931

0Compliance score
Poor

Violation history (232)

Severity	Date	Standard / narrative	Corrected
4	—	749.2053 - Emergency Behavior Intervention-Only a qualified caregiver may administer emergency behavior intervention, except short personal restraint A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster children disclosed that they were being inappropriately disciplined in the foster home.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.	—
4	—	749.2593(d)(3) - Supervision caregiver responsibility-Child participating in unsupervised activity-caregiver provide/arrange/confirm transportation to/from activity During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.	—
4	—	749.2931(b) - Tobacco Product-Caregivers and other adults may only smoke tobacco products, e-cigarettes and vaporizers outside A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.	—
3	—	749.2595(b)(1) - Supervision-Video cameras may not be used with children other than infants and toddlers unless parent or person legally authorized gives consent 1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.	—
2	—	749.121(2) - Rights & responsibilities of CPA and foster parents - Training requirements for foster parents It was found several foster parents trainings were renewed late.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.	—
2	—	749.1003(b)(3)(B) - Children's rights-Adhere to the child's right to receive educational services appropriate to the child's age and developmental level A child was not being taken to school daily.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records The operation failed to maintain accurate and complete records.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child A caregiver fell asleep in a running vehicle for almost two hours with a special needs child in care in the vehicle as well. The caregiver was then later arrested for Driving While Intoxicated (DWI).	—
4	—	749.1803(b) - Infant requirements-A caregiver must provide prompt attention to an infant's physical needs, such as feeding and diapering A child was observed with a diaper rash.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.	—
5	—	749.1401(a)(2) - General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.	—
3	—	749.511 - Serious Incident Documentation-Documented in written report A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.	—
5	—	745.8411(a) - Responsibilities - Not interfere with an inspection or investigation A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation This standard was found deficient as part of a DFPS Investigation	—
4	—	749.2593(c)(6) - Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair The home is excessively cluttered. The CPA also instructed foster mom to have the home cleared of excess equipment. (Foster mom was doing so the day I visited) The backyard in under construction from the storm. All seating areas are covered in tarps and will remain covered until work is finished.	—
5	—	749.1463(b)(10) - Administration of Medication-Must not borrow or administer prescription medication to a child that is prescribed to another person A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child Foster children disclosed that they were left with an unqualified caregiver.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks A caregiver drove under the influence with a child in care. The caregiver admitted to consuming alcohol prior to driving the child. Blood test showed caregiver had blood alcohol level of .053. Blood was drawn several hours after the caregiver reported they consumed alcohol.	—
4	—	749.2653(a)(1) - Adults In the Home-Before a foster home may add a new member to the household they must notify agency of the potential new member of household Four of the five residents interviewed stated that there are an additional three people living in the home.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.	—
3	—	749.2595(b)(1) - Supervision-Video cameras may not be used with children other than infants and toddlers unless parent or person legally authorized gives consent 1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child Foster children disclosed that they were left with an unqualified caregiver.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.	—
5	—	749.1401(a)(2) - General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.	—
5	—	749.1463(b)(10) - Administration of Medication-Must not borrow or administer prescription medication to a child that is prescribed to another person A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child A caregiver fell asleep in a running vehicle for almost two hours with a special needs child in care in the vehicle as well. The caregiver was then later arrested for Driving While Intoxicated (DWI).	—
2	—	749.121(2) - Rights & responsibilities of CPA and foster parents - Training requirements for foster parents It was found several foster parents trainings were renewed late.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation This standard was found deficient as part of a DFPS Investigation	—
4	—	749.2931(b) - Tobacco Product-Caregivers and other adults may only smoke tobacco products, e-cigarettes and vaporizers outside A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair The home is excessively cluttered. The CPA also instructed foster mom to have the home cleared of excess equipment. (Foster mom was doing so the day I visited) The backyard in under construction from the storm. All seating areas are covered in tarps and will remain covered until work is finished.	—
4	—	749.2653(a)(1) - Adults In the Home-Before a foster home may add a new member to the household they must notify agency of the potential new member of household Four of the five residents interviewed stated that there are an additional three people living in the home.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks A caregiver drove under the influence with a child in care. The caregiver admitted to consuming alcohol prior to driving the child. Blood test showed caregiver had blood alcohol level of .053. Blood was drawn several hours after the caregiver reported they consumed alcohol.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records The operation failed to maintain accurate and complete records.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster children disclosed that they were being inappropriately disciplined in the foster home.	—
5	—	745.8411(a) - Responsibilities - Not interfere with an inspection or investigation A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.	—
4	—	749.2053 - Emergency Behavior Intervention-Only a qualified caregiver may administer emergency behavior intervention, except short personal restraint A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.	—
4	—	749.2593(d)(3) - Supervision caregiver responsibility-Child participating in unsupervised activity-caregiver provide/arrange/confirm transportation to/from activity During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.	—
3	—	749.511 - Serious Incident Documentation-Documented in written report A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.	—
2	—	749.1003(b)(3)(B) - Children's rights-Adhere to the child's right to receive educational services appropriate to the child's age and developmental level A child was not being taken to school daily.	—
4	—	749.1803(b) - Infant requirements-A caregiver must provide prompt attention to an infant's physical needs, such as feeding and diapering A child was observed with a diaper rash.	—
4	—	749.2593(c)(6) - Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.	—
4	—	749.2593(c)(6) - Supervision-Caregivers counted in child/caregiver ratio must implement and follow the children's service plans Caregiver did not follow child's service plan that said a child could not be left unattended for any amount of time when bathing. It was determined the caregiver left a child in care alone for 5-6 minutes.	—
3	—	749.511 - Serious Incident Documentation-Documented in written report A serious incident report was missing foster home address, and information regarding the child's age, gender and date of placement.	—
4	—	749.2653(a)(1) - Adults In the Home-Before a foster home may add a new member to the household they must notify agency of the potential new member of household Four of the five residents interviewed stated that there are an additional three people living in the home.	—
4	—	749.2053 - Emergency Behavior Intervention-Only a qualified caregiver may administer emergency behavior intervention, except short personal restraint A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child A caregiver fell asleep in a running vehicle for almost two hours with a special needs child in care in the vehicle as well. The caregiver was then later arrested for Driving While Intoxicated (DWI).	—
4	—	749.3041(1) - Physical Environment-Foster home must ensure that home is safe for children, kept clean, and in good repair The home is excessively cluttered. The CPA also instructed foster mom to have the home cleared of excess equipment. (Foster mom was doing so the day I visited) The backyard in under construction from the storm. All seating areas are covered in tarps and will remain covered until work is finished.	—
2	—	749.1003(b)(3)(B) - Children's rights-Adhere to the child's right to receive educational services appropriate to the child's age and developmental level A child was not being taken to school daily.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.	—
4	—	749.2931(b) - Tobacco Product-Caregivers and other adults may only smoke tobacco products, e-cigarettes and vaporizers outside A caregiver's home was noted to smell strongly of cigarette smoke. A caregiver admitted to smoking in the home.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records A caregiver misinformed a home study assessor by reporting they had never been arrested or used illegal drugs. Background check shows they were arrested prior to the home assessment being conducted. The caregiver also admitted to using marijuana. Additionally, a serious incident report documented has inaccurate information to include the time that an incident occurred. There was also inaccurate information about who was supervising the child at the time of the incident.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks A caregiver drove under the influence with a child in care. The caregiver admitted to consuming alcohol prior to driving the child. Blood test showed caregiver had blood alcohol level of .053. Blood was drawn several hours after the caregiver reported they consumed alcohol.	—
5	—	749.1463(b)(10) - Administration of Medication-Must not borrow or administer prescription medication to a child that is prescribed to another person A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation	—
4	—	749.1803(b) - Infant requirements-A caregiver must provide prompt attention to an infant's physical needs, such as feeding and diapering A child was observed with a diaper rash.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation This standard was found deficient as part of a DFPS Investigation	—
3	—	749.2595(b)(1) - Supervision-Video cameras may not be used with children other than infants and toddlers unless parent or person legally authorized gives consent 1 of the 3 child files did not have permission for cameras to be installed in the child's bedroom.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child Foster children disclosed that they were left with an unqualified caregiver.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child The foster parent fled the country without notice, leaving the child with an unauthorized caregiver.	—
5	—	745.8411(a) - Responsibilities - Not interfere with an inspection or investigation A caregiver interfered with an investigation when they provided the investigator with false information about an incident. The caregiver also staged the scene of an incident to mislead DFPS and law enforcement.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.	—
4	—	749.2593(d)(3) - Supervision caregiver responsibility-Child participating in unsupervised activity-caregiver provide/arrange/confirm transportation to/from activity During the course of an investigation it was determined, foster parents failed to confirm transportation for planned activity.	—
5	—	749.1401(a)(2) - General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.	—
5	—	749.2593(a)(3) - Supervision-The caregiver is responsible for ensuring each child's safety and well being, including auditory and/or visual awareness of the child It was observed that a child in care was left unattended in his upstairs room with his face pressing against the window screen.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records The operation failed to maintain accurate and complete records.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster children disclosed that they were being inappropriately disciplined in the foster home.	—
2	—	749.121(2) - Rights & responsibilities of CPA and foster parents - Training requirements for foster parents It was found several foster parents trainings were renewed late.	—
5	—	749.1463(b)(10) - Administration of Medication-Must not borrow or administer prescription medication to a child that is prescribed to another person A child in care was given the wrong medication that belonged to another child resulting in admittance to the hospital. This standard was found deficient as part of a DFPS Investigation	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation A caregiver failed to adhere to the child's rights to be free of abuse, neglect, and exploitation as defined in Texas Family Code 261.401.	—
5	—	745.621(a)(7) - AP Initial background checks submitted - At the time you become aware of anyone requiring a background check under 745.605 An adult was frequently present in the caregiver's home with children present and did not have an active background check. The caregiver knew the adult was not supposed to be present in the home.	—
5	—	749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work. Foster children disclosed that they were being inappropriately disciplined in the foster home.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records The operation failed to maintain accurate and complete records.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Both the Child Placing Agency and the Foster Parent failed to report the serious incident to Licensing.	—
3	—	749.151(3) - Operational responsibilities - Maintain current, true, accurate, and complete records Child plans of service had the wrong information regarding dates of psychological assessments and medical evaluations taking place.	—
5	—	749.607(1) - Employee and caregiver responsibilities-Competency, prudent judgment, self-control in presence of children and when performing assigned tasks Foster parent admitted to using illicit substances. Additionally, children in care were left in the home alone with a caregiver whose health appears to prohibit them from being able to adequately care for the young children in the home, such as lifting a child in and out of a bathtub.	—
5	—	749.1401(a)(2) - General medical requirements-A child in care must receive medical care as needed for injury, illness, and pain A child in care sustained 2nd degree burns and was not taken to the emergency room until almost 12 hours later.	—
5	—	749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation This standard was found deficient as part of a DFPS Investigation	—
4	—	749.1803(b) - Infant requirements-A caregiver must provide prompt attention to an infant's physical needs, such as feeding and diapering A child was observed with a diaper rash.	—
4	—	749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization Child was admitted at the Hospital due to concerns for low oxygen on 6-23-24 at 8:30pm according to serious incident report. However, the incident was not reported to the hotline until June 25th at 2:05pm.	—
4	—	749.2053 - Emergency Behavior Intervention-Only a qualified caregiver may administer emergency behavior intervention, except short personal restraint A foster parent's adult son administered a personal restraint on a child in care but is not trained or qualified to do so.	—

Severity 5 = most serious. Source: official state record.

Inspections (136)

136 inspection record(s) on file from TX-HHSC.

Nearby alternatives

Facility	City	Distance
Catholic Charities Of The Archdiocese Of Galveston -Houston	Houston	—
Spring Branch Presbyterian Academy	Houston	—
Wonderland Private School	Houston	—
Trotter YMCA Child Care Center	Houston	—
School of the Woods #1	Houston	—
Terrace Weekday Programs	Houston	—

Licensed facilities near this one, highest compliance score first.

Get violation alerts for this daycare

We'll email you when a new inspection or violation is posted. Free.