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TexasSan Antonio › Pinnacle Montessori

Pinnacle Montessori

Child care center · 19730 BULVERDE RD, San Antonio, TX 78259-3709 · License 1212386

0Compliance score
Poor

Capacity 109. InfantToddlerPre-KindergartenSchool Accepts subsidy

Violation history (500)

SeverityDateStandard / narrativeCorrected
3 746.5205(4) - Documentation of Drills
A fire drill for May had not been recorded.
4 746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
The loose-fill around the all fall zones in both playgrounds did not have the required depth. The loose fill was less than 1 inch in some areas.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left on the playground unsupervised.
4 746.3701 - Safety - Areas Free From Hazards
Based on the DFPS investigation, a two-year-old child cut their finger on a paper cutter that was stored accessible to children in the classroom.
3 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
An incident report was not available for review.
3 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Five feeding instruction forms were noted not up to date. Note: Forms were dated 5/6/2022.
5 746.307(b)(3) - Parental Communication - Notify Parent Immediately of Administration of an unassigned Epinephrine Auto-injector
The operation did not notify parents in a timely manner of the incidents regarding supervision.
4 746.3407 - Maintenance of Building, Grounds and Equipment
The side door of the van used to transport children does not open.
5 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two employees present during the investigation were found missing background checks. Individuals did not have an eligibility status and were present in the operation.
4 746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
An emergency preparedness plan was not accessible for review.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
The operation did not provide the requested transportation training certificate.
5 746.2401(6) - Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
There were two bead strings found in the infant classroom (0-12months). One string was on a child and the other was found inside an infant crib. Note: Caregivers removed immediately.
Yes
5 746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Based on interviews conducted, two caregivers failed to supervise a child in their care during transition and as a result, an 18-month child walked away and entered a vacant classroom without the knowledge of the caregivers. The child was left unattended for four minutes.
4 746.201(9) - Complying with Laws and Rules
The operation's permit holder did not respond to multiple attempts by director requesting the repair of missing/damaged ceiling tiles in multiple classrooms. The operation came into compliance when they provided photos of the repaired ceiling tiles.
5 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant caregiver failed to use good judgment when she moved an infant by using her feet to reposition him.
5 746.5531 - Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
The operation was not equipped with a carbon monoxide detector.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
During the course of the investigation, it was determined that a child was left unsupervised for four minutes.
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
The vent in the nap room bathroom was covered with dust.
4 746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Two out of 10 staff files evaluated did not have a documented orientation completed. Caregivers hire dates were 5/22/24 and 5/23/24.
4 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the evidence provided a caregiver was noted utilizing a cell phone while caring for children.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
A Fire inspection was not available for review.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on interviews conducted, two caregivers failed to supervise children in their classroom as a result of two children 2 years of age walking out of the classroom.
3 746.501(a)(18) - Written Operational Policies - Promotion of Physical Activity
Operation policies were missing the time durations, and benefits, of how the operation will be promoting indoor and outdoor physical activity.
4 746.303(a)(4) - Report Change in Director
A director change occurred approximately a month ago and the operation did not notify Child Care Regulation.
4 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
A child was observed playing with a fast-food cup containing melted dairy product on the playground. This was corrected at inspection when the trash was removed..
Yes
4 746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
A caregiver redirected an infant on two separate occasions by pulling the infant's arm and leg, causing the child to hit his face during one of the interactions.
3 746.3809 - Medication No Longer Used
Three medications were stored in the first aid cabinet which belonged to children that were no longer enrolled and another medication was stored in a basket that expired on 8/8/25. Note: This was corrected at inspection when the director removed the medications from storage area to discard.
Yes
4 746.3701 - Safety - Areas Free From Hazards
Two classrooms had a toaster oven on the counter accessible to the children.
2 746.303(a)(1) - Report Change in Designee
On 10/2/2023, former director Nancy Gonzales informed me that she is no longer working at the operation. An email was sent to the operation by inspector Natasha Harper, asking the operation if they have found a new director. The operation failed to inform Licensing of their change in Designee and Ms. Gonzales is currently still listed as a Designee.
5 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Two caregivers were negligent in accounting for their children responsible while in their care.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Three of ten children's records reviewed did not have current immunization records on file at time of review.
4 746.5307(a) - Inspect Fire Extinguishers Monthly
The operation did not have documented that the fire extinguishers had been inspected.
4 746.305(a)(4) - Report Outbreak of Communicable Illness
Based on information gathered the operation reported a positive covid case a day late.
4 746.1301(4)(A) - Training Requirements for Employees, Caregivers, and directors - Pediatric CPR
One out of ten staff files had an expired CPR and First Aid training.
3 746.603(a)(4) - Children's Records - Immunizations
One out of 10 child immunization records reviewed did not have a record on file.
3 746.901(2) - Required Personnel Records- Meets Requirements
Three out of the ten records reviewed did not have education qualification requirements on file at the time of review.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on interviews conducted, two caregivers in two different incidents failed to supervise a child age 4 and child age 2 years old, by not ensuring all children were accounted for resulting in the children being left behind.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation failed to make a report to Child Care Regulation within 48 hours regarding children who were placed at risk while in their care due to a lack of supervision.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was seen wandering inside the building from the playground.
4 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Pre-primary playground was missing the required depth of loose fill within their use zones.
5 746.307(b)(3) - Parental Communication - Notify Parent Immediately of Administration of an unassigned Epinephrine Auto-injector
The operation did not notify parents in a timely manner of the incidents regarding supervision.
2 746.303(b) - Report Number of Employees
A review of Employees Who left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
The operation had damaged ceiling tiles in multiple classrooms. The operation came into compliance when photos of the repaired ceiling tiles were sent via email.
3 746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
Two children were sleeping on mats that were torn.
3 746.603(a)(4) - Children's Records - Immunizations
Five out of ten records reviewed did not have current immunization records on file at time of review.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training or certificate.
4 746.3317 - Food Service and Preparation Requirement - Safe and Sanitary
A toddler was observed playing in the mulch in the outdoor playground while eating a waffle. This was corrected at inspection when the waffle was thrown away.
Yes
4 746.3407 - Maintenance of Building, Grounds and Equipment
Classroom Mesquite is currently being used for storage and not maintained as licensed space.
5 746.605(7) - Required Admission Information - Release Information
One of the children records evaluated did not have anyone listed as an authorized pick up personnel.
4 746.3401(a) - Annual Sanitation Inspection
The operation did not have a current sanitation inspection on file at time of review.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the DFPS investigation, caregivers were facing away from the children. One caregiver was prepping lunch, and the other caregiver was assisting children in the restroom. Neither caregiver was visually aware of the children in the classroom.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation failed to report to Licensing on negligent supervision.
5 746.5617(a)(2) - Required Equipment in Vehicles - Emergency Medical Information
The operation did not have emergency medical transport and treatment authorization forms for each child being transported.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Based on the DFPS investigation, a caregiver left a classroom to inform the director of an injury that occurred in the classroom, leaving the second caregiver over ratio by three children. Caregiver was left alone with fourteen children with a specified age group of two years.
5 745.635(2) - AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
A caregiver who had direct access to children in care was found by the Centralized Background Check Unit to be ineligible to be present at operation. Note: This was corrected at inspection when the caregiver was sent home.
4 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Three of ten training records audited did not have CPR training that included hands-on skills based instruction.
3 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
An incident report was not available for review.
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
A section of the ceiling was missing half of a ceiling tile in the Mesquite classroom due to a leaking air conditioner unit. Ceiling tiles were also observed with yellow stains in the Maple, Willow, Oak, and Mesquite classrooms.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation's annual fire inspection expired on 10/11/2023, upon request, the operation did not have their recent fire inspection form to provide during the inspection.
2 746.605(3) - Required Admission Information - Date of Admission
One of the children records evaluated did not have the child's admission date to the center. NOTE: This was corrected at inspection when the child's admission date was added to the record.
Yes
4 746.2401(3) - Basic Requirements for Infants - Holding and Comforting
An infant caregiver was not attending to crying infants. Infants were allowed to cry for approximately 25-30 minutes without being comforted.
3 746.1309(e) - Documented Annual Training- Required Content
Caregivers did not have all of the required training at the time of inspection.
4 746.3701 - Safety - Areas Free From Hazards
Wire fencing was accessible behind a garden area on the playground and the fencing of the garden area was in need of repair due to becoming loose. A play area behind another garden area had two wooden boards on the ground, with exposed screws and a container was also in the play area containing dried cement with a rod sticking out.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training.
5 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant caregiver failed to use good judgment when she moved an infant by using her feet to reposition him.
4 746.3701 - Safety - Areas Free From Hazards
Wire fencing was accessible behind a garden area on the playground and the fencing of the garden area was in need of repair due to becoming loose. A play area behind another garden area had two wooden boards on the ground, with exposed screws and a container was also in the play area containing dried cement with a rod sticking out.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation failed to report to Licensing on negligent supervision.
5 746.5531 - Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
The operation was not equipped with a carbon monoxide detector.
5 746.2401(6) - Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
There were two bead strings found in the infant classroom (0-12months). One string was on a child and the other was found inside an infant crib. Note: Caregivers removed immediately.
Yes
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
The vent in the nap room bathroom was covered with dust.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
The operation did not provide the requested transportation training certificate.
3 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
An incident report was not available for review.
5 746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Based on interviews conducted, two caregivers in two different incidents failed to supervise a child age 4 and child age 2 years old, by not ensuring all children were accounted for resulting in the children being left behind.
4 746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Three of ten children's records reviewed did not have current immunization records on file at time of review.
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
The operation had damaged ceiling tiles in multiple classrooms. The operation came into compliance when photos of the repaired ceiling tiles were sent via email.
5 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation's annual fire inspection expired on 10/11/2023, upon request, the operation did not have their recent fire inspection form to provide during the inspection.
3 746.1309(e) - Documented Annual Training- Required Content
Caregivers did not have all of the required training at the time of inspection.
4 746.3407 - Maintenance of Building, Grounds and Equipment
The side door of the van used to transport children does not open.
3 746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
Two children were sleeping on mats that were torn.
4 746.3401(a) - Annual Sanitation Inspection
The operation did not have a current sanitation inspection on file at time of review.
4 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
A child was observed playing with a fast-food cup containing melted dairy product on the playground. This was corrected at inspection when the trash was removed..
Yes
4 746.2803(4) - Discipline - Positive Methods of Discipline and Guidance
A caregiver redirected an infant on two separate occasions by pulling the infant's arm and leg, causing the child to hit his face during one of the interactions.
4 746.303(a)(4) - Report Change in Director
A director change occurred approximately a month ago and the operation did not notify Child Care Regulation.
3 746.3809 - Medication No Longer Used
Three medications were stored in the first aid cabinet which belonged to children that were no longer enrolled and another medication was stored in a basket that expired on 8/8/25. Note: This was corrected at inspection when the director removed the medications from storage area to discard.
Yes
2 746.605(3) - Required Admission Information - Date of Admission
One of the children records evaluated did not have the child's admission date to the center. NOTE: This was corrected at inspection when the child's admission date was added to the record.
Yes
5 746.5617(a)(2) - Required Equipment in Vehicles - Emergency Medical Information
The operation did not have emergency medical transport and treatment authorization forms for each child being transported.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
During the course of the investigation, it was determined that a child was left unsupervised for four minutes.
3 746.603(a)(4) - Children's Records - Immunizations
One out of 10 child immunization records reviewed did not have a record on file.
4 746.3407 - Maintenance of Building, Grounds and Equipment
Classroom Mesquite is currently being used for storage and not maintained as licensed space.
4 746.2401(3) - Basic Requirements for Infants - Holding and Comforting
An infant caregiver was not attending to crying infants. Infants were allowed to cry for approximately 25-30 minutes without being comforted.
5 746.305(a)(6) - Report Situation Placing Children at Risk
The operation failed to make a report to Child Care Regulation within 48 hours regarding children who were placed at risk while in their care due to a lack of supervision.
5 746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left on the playground unsupervised.
4 746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the evidence provided a caregiver was noted utilizing a cell phone while caring for children.
4 746.1601 - Child/ Caregiver Ratio - 13 or More Children
Based on the DFPS investigation, a caregiver left a classroom to inform the director of an injury that occurred in the classroom, leaving the second caregiver over ratio by three children. Caregiver was left alone with fourteen children with a specified age group of two years.
4 746.3317 - Food Service and Preparation Requirement - Safe and Sanitary
A toddler was observed playing in the mulch in the outdoor playground while eating a waffle. This was corrected at inspection when the waffle was thrown away.
Yes
4 746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
A section of the ceiling was missing half of a ceiling tile in the Mesquite classroom due to a leaking air conditioner unit. Ceiling tiles were also observed with yellow stains in the Maple, Willow, Oak, and Mesquite classrooms.
4 746.305(a)(4) - Report Outbreak of Communicable Illness
Based on information gathered the operation reported a positive covid case a day late.
4 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
A caregiver who drove the van to pick up the afterschool children from school did not have a completed transportation training.
3 746.701(4) - Licensing Incident/Illness Report Form - Communicable Diseases
An incident report was not available for review.
5 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Two caregivers were negligent in accounting for their children responsible while in their care.

Severity 5 = most serious. Source: official state record.

Inspections (224)

224 inspection record(s) on file from TX-HHSC.

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