Child care center ·
3405 CUSTER RD STE 100, Plano, TX 75023-7568 ·
License 1669256
Capacity 63. InfantToddlerPre-KindergartenSchool
Accepts subsidy
| Severity | Date | Standard / narrative | Corrected |
|---|
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
There were 7 children in a classroom ages 7 months, 12 months, 2 years, 2 years, 3 years, 4 years and 4 years with one caregiver. This exceeds the 18 month difference with infants in the room. This was corrected at inspection when the 3 and 4 year old children were moved to a different classroom. |
Yes |
| 3 | — |
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
There were infant feeding instructions for 6 infants that had not be updated in the last 30 days. |
— |
| 4 | — |
746.4507(2)(A) - Access to Telephone in Same Building to Receive Incoming Calls
The operation is using the owner's personal phones, and the owners are not always at the center. |
— |
| 4 | — |
746.603(a)(8) - Tracking System or Sign-in and Sign-out Logs
The operation maintains attendance logs for children sign-ins, but not for sign out. |
— |
| 5 | — |
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection on file for review. |
— |
| 5 | — |
746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Three infants were seated in restrictive devices watching tv. |
Yes |
| 4 | — |
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Medication administered was not in the original packaging. |
— |
| 4 | — |
746.801(7) - Required Records Maintained and Made Available - Medication Records
The operation did not have medication records for medication that was administered. |
— |
| 4 | — |
746.3401(a) - Annual Sanitation Inspection
Most recent sanitation inspection expired on 10/13/2021 and a new one has not been conducted. |
— |
| 4 | — |
746.5103 - Documentation of Fire Inspection
The operation's last Fire inspection on record was from 2/22/2022. |
— |
| 4 | — |
746.3803(a)(1) - Medication Authorization - Signed and Dated
Medication was administered when it was not signed in by the parent. |
— |
| 4 | — |
746.2911 - Adequate Lighting During Naptime
The lighting in the four year old classroom was completely dark to the point where the light had to be turned on to adequately see the children in the room. |
Yes |
| 3 | — |
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Of the 4 employee files reviewed, 3 of the 4 employees were missing pre-service training. 3 of the 4 employees were missing a signed affadavit in their file, 2 of 4 employee files did not have verification of education. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
The 6 childrens files I reviewed were missing health statements. |
— |
| 4 | — |
746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
There is a ceiling tile at the operation being held up by a pole. |
— |
| 3 | — |
746.203(2) - Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
The operation's liability insurance expired April 2026 and did not have a new policy for review. |
— |
| 5 | — |
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A teacher left their class unattended to use the restroom. |
Yes |
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
On arrival, there were 13 children in care with two caregivers. The youngest in the group was 10 months old, and the oldest was five years old, which was more than an 18-month age difference. |
— |
| 4 | — |
746.605(15) - Required Admission Information-Child's allergies and Completed Food Allergy Plan
There was one child whose file was reviewed that has a diagnosed allergy and no food allergy plan on file. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
Two children did not have health statments from the doctor and it had been more than 12 months since enrollment. |
— |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation has not had their annual fire inspection conducted for 2026. |
— |
| 3 | — |
746.1309(a) - Documented Annual Training Area - 24 Hours Required
One caregiver was observed to only have 15 hours of 24 required annual training hours. |
— |
| 3 | — |
746.4751(d) - Maintenance Procedures for Active Play - Keep Records for 3 Months
The Director has not completed maintenance checks on equipment since the summer. |
— |
| 5 | — |
746.201(1) - Policies Comply with Rules
The operation did not follow written operational policies. |
— |
| 4 | — |
746.5103 - Documentation of Fire Inspection
The operation did not have the most recent fire inspection available for review. |
— |
| 5 | — |
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
The two vehicles utilized by the operation do not have child safety alarms installed. |
— |
| 4 | — |
746.3701 - Safety - Areas Free From Hazards
In a room accessible to children through an open door in the hallway, there was a lighter and cleaning supplies within a childs reach. There was also a mop bucket filled with water accessible to children. In the boys bathroom, there were two holes in the wall in one of the stalls. In the girls bathroom, the counter top was coming off of the wall and not fully secured. |
— |
| 3 | — |
746.2207(a) - Screen Time Activities - Not Used for Under Two
Three children under two were observed watching tv. |
Yes |
| 4 | — |
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
The director and 3 other caregiver files reviewed did not have current CPR/First aid certificates. The director's CPR/First Aid certificate expired on 2/10/24. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
Of the 7 childrens records reviewed, 5 children did not have a health statement. |
— |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have documentation of a Fire Inspection conducted by the Fire Marshal since 3/1/2024. |
— |
| 4 | — |
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Two staff were observed to not have current CPR and First Aid Training Certificates. |
— |
| 2 | — |
746.303(b) - Report Number of Employees
Operation did not report number employees left by the deadline of 1/15/24. |
— |
| 3 | — |
746.901 - Required Personnel Records
Four employee files were reviewed, of the 4, two were missing both form 2912 and 2985, as well as their personnel information, hire date, orientation and preservice information. |
— |
| 5 | — |
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was present without an active background check. CI when the caregiver was sent home for the day. |
Yes |
| 4 | — |
746.2707(2) - Activities for School-age - Outdoor Play
The director stated that they have not been going outside since the summer. |
— |
| 4 | — |
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
An electric fan was observed plugged in on the floor behind the chair near the carpet for circle time. |
Yes |
| 4 | — |
746.5103 - Documentation of Fire Inspection
The operation's last Fire inspection on record was from 2/22/2022. |
— |
| 4 | — |
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
An electric fan was observed plugged in on the floor behind the chair near the carpet for circle time. |
Yes |
| 4 | — |
746.2707(2) - Activities for School-age - Outdoor Play
The director stated that they have not been going outside since the summer. |
— |
| 4 | — |
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Medication administered was not in the original packaging. |
— |
| 5 | — |
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection on file for review. |
— |
| 5 | — |
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
The two vehicles utilized by the operation do not have child safety alarms installed. |
— |
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
There were 7 children in a classroom ages 7 months, 12 months, 2 years, 2 years, 3 years, 4 years and 4 years with one caregiver. This exceeds the 18 month difference with infants in the room. This was corrected at inspection when the 3 and 4 year old children were moved to a different classroom. |
Yes |
| 3 | — |
746.1309(a) - Documented Annual Training Area - 24 Hours Required
One caregiver was observed to only have 15 hours of 24 required annual training hours. |
— |
| 4 | — |
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
The director and 3 other caregiver files reviewed did not have current CPR/First aid certificates. The director's CPR/First Aid certificate expired on 2/10/24. |
— |
| 2 | — |
746.303(b) - Report Number of Employees
Operation did not report number employees left by the deadline of 1/15/24. |
— |
| 4 | — |
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Two staff were observed to not have current CPR and First Aid Training Certificates. |
— |
| 3 | — |
746.2207(a) - Screen Time Activities - Not Used for Under Two
Three children under two were observed watching tv. |
Yes |
| 3 | — |
746.901 - Required Personnel Records
Four employee files were reviewed, of the 4, two were missing both form 2912 and 2985, as well as their personnel information, hire date, orientation and preservice information. |
— |
| 4 | — |
746.801(7) - Required Records Maintained and Made Available - Medication Records
The operation did not have medication records for medication that was administered. |
— |
| 4 | — |
746.603(a)(8) - Tracking System or Sign-in and Sign-out Logs
The operation maintains attendance logs for children sign-ins, but not for sign out. |
— |
| 3 | — |
746.4751(d) - Maintenance Procedures for Active Play - Keep Records for 3 Months
The Director has not completed maintenance checks on equipment since the summer. |
— |
| 4 | — |
746.4507(2)(A) - Access to Telephone in Same Building to Receive Incoming Calls
The operation is using the owner's personal phones, and the owners are not always at the center. |
— |
| 5 | — |
746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Three infants were seated in restrictive devices watching tv. |
Yes |
| 4 | — |
746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
There is a ceiling tile at the operation being held up by a pole. |
— |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have documentation of a Fire Inspection conducted by the Fire Marshal since 3/1/2024. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
The 6 childrens files I reviewed were missing health statements. |
— |
| 3 | — |
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Of the 4 employee files reviewed, 3 of the 4 employees were missing pre-service training. 3 of the 4 employees were missing a signed affadavit in their file, 2 of 4 employee files did not have verification of education. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
Two children did not have health statments from the doctor and it had been more than 12 months since enrollment. |
— |
| 3 | — |
746.203(2) - Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
The operation's liability insurance expired April 2026 and did not have a new policy for review. |
— |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation has not had their annual fire inspection conducted for 2026. |
— |
| 4 | — |
746.3401(a) - Annual Sanitation Inspection
Most recent sanitation inspection expired on 10/13/2021 and a new one has not been conducted. |
— |
| 4 | — |
746.605(15) - Required Admission Information-Child's allergies and Completed Food Allergy Plan
There was one child whose file was reviewed that has a diagnosed allergy and no food allergy plan on file. |
— |
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
On arrival, there were 13 children in care with two caregivers. The youngest in the group was 10 months old, and the oldest was five years old, which was more than an 18-month age difference. |
— |
| 3 | — |
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
There were infant feeding instructions for 6 infants that had not be updated in the last 30 days. |
— |
| 5 | — |
746.201(1) - Policies Comply with Rules
The operation did not follow written operational policies. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
Of the 7 childrens records reviewed, 5 children did not have a health statement. |
— |
| 4 | — |
746.2911 - Adequate Lighting During Naptime
The lighting in the four year old classroom was completely dark to the point where the light had to be turned on to adequately see the children in the room. |
Yes |
| 4 | — |
746.3701 - Safety - Areas Free From Hazards
In a room accessible to children through an open door in the hallway, there was a lighter and cleaning supplies within a childs reach. There was also a mop bucket filled with water accessible to children. In the boys bathroom, there were two holes in the wall in one of the stalls. In the girls bathroom, the counter top was coming off of the wall and not fully secured. |
— |
| 5 | — |
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A teacher left their class unattended to use the restroom. |
Yes |
| 4 | — |
746.3803(a)(1) - Medication Authorization - Signed and Dated
Medication was administered when it was not signed in by the parent. |
— |
| 5 | — |
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was present without an active background check. CI when the caregiver was sent home for the day. |
Yes |
| 4 | — |
746.5103 - Documentation of Fire Inspection
The operation did not have the most recent fire inspection available for review. |
— |
| 3 | — |
746.4751(d) - Maintenance Procedures for Active Play - Keep Records for 3 Months
The Director has not completed maintenance checks on equipment since the summer. |
— |
| 3 | — |
746.203(2) - Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
The operation's liability insurance expired April 2026 and did not have a new policy for review. |
— |
| 5 | — |
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
The two vehicles utilized by the operation do not have child safety alarms installed. |
— |
| 4 | — |
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
An electric fan was observed plugged in on the floor behind the chair near the carpet for circle time. |
Yes |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
Of the 7 childrens records reviewed, 5 children did not have a health statement. |
— |
| 4 | — |
746.3701 - Safety - Areas Free From Hazards
In a room accessible to children through an open door in the hallway, there was a lighter and cleaning supplies within a childs reach. There was also a mop bucket filled with water accessible to children. In the boys bathroom, there were two holes in the wall in one of the stalls. In the girls bathroom, the counter top was coming off of the wall and not fully secured. |
— |
| 4 | — |
746.801(7) - Required Records Maintained and Made Available - Medication Records
The operation did not have medication records for medication that was administered. |
— |
| 5 | — |
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection on file for review. |
— |
| 5 | — |
746.1205(a)(4) - Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A teacher left their class unattended to use the restroom. |
Yes |
| 2 | — |
746.303(b) - Report Number of Employees
Operation did not report number employees left by the deadline of 1/15/24. |
— |
| 5 | — |
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was present without an active background check. CI when the caregiver was sent home for the day. |
Yes |
| 5 | — |
746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Three infants were seated in restrictive devices watching tv. |
Yes |
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
There were 7 children in a classroom ages 7 months, 12 months, 2 years, 2 years, 3 years, 4 years and 4 years with one caregiver. This exceeds the 18 month difference with infants in the room. This was corrected at inspection when the 3 and 4 year old children were moved to a different classroom. |
Yes |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation has not had their annual fire inspection conducted for 2026. |
— |
| 4 | — |
746.2911 - Adequate Lighting During Naptime
The lighting in the four year old classroom was completely dark to the point where the light had to be turned on to adequately see the children in the room. |
Yes |
| 4 | — |
746.2707(2) - Activities for School-age - Outdoor Play
The director stated that they have not been going outside since the summer. |
— |
| 3 | — |
746.2207(a) - Screen Time Activities - Not Used for Under Two
Three children under two were observed watching tv. |
Yes |
| 3 | — |
746.901 - Required Personnel Records
Four employee files were reviewed, of the 4, two were missing both form 2912 and 2985, as well as their personnel information, hire date, orientation and preservice information. |
— |
| 4 | — |
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
The operation did not have documentation of a Fire Inspection conducted by the Fire Marshal since 3/1/2024. |
— |
| 4 | — |
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Two staff were observed to not have current CPR and First Aid Training Certificates. |
— |
| 4 | — |
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
On arrival, there were 13 children in care with two caregivers. The youngest in the group was 10 months old, and the oldest was five years old, which was more than an 18-month age difference. |
— |
| 4 | — |
746.4507(2)(A) - Access to Telephone in Same Building to Receive Incoming Calls
The operation is using the owner's personal phones, and the owners are not always at the center. |
— |
| 3 | — |
746.603(a)(3) - Children's Records - Health Statement
The 6 childrens files I reviewed were missing health statements. |
— |
| 4 | — |
746.3401(a) - Annual Sanitation Inspection
Most recent sanitation inspection expired on 10/13/2021 and a new one has not been conducted. |
— |
| 4 | — |
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
The director and 3 other caregiver files reviewed did not have current CPR/First aid certificates. The director's CPR/First Aid certificate expired on 2/10/24. |
— |
| 4 | — |
746.3803(a)(1) - Medication Authorization - Signed and Dated
Medication was administered when it was not signed in by the parent. |
— |
104 inspection record(s) on file from TX-HHSC.
Licensed facilities near this one, highest compliance score first.