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TexasRound Rock › Angelheart Inc

Angelheart Inc

Child care center · 3001 JOE DIMAGGIO BLVD STE 1100, Round Rock, TX 78665-3990 · License 868615- 2574

0Compliance score
Poor

-

Violation history (176)

SeverityDateStandard / narrativeCorrected
4 749.1403 - Frequency of medical care-A health-care professional determines the need and frequency for ongoing maintenance of medical care and treatment
It was determined a child was having mental health issues and the parents left with child from the hospital against medical advice.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was determined through interviews that the child in care was getting whooping's by her foster parents.
3 749.509(b) - Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
In reviewing the interviews it was found the incident occurred on 4/21/26 but was not reported to the agency or the Hotline until 4/24/26.
4 749.1003(b)(4)(A)(v) - Children's rights-Adhere to the child's rights to be free from being subjected to remarks that belittle or ridicule the child or the child's family
It was found that foster parent caused a situation to escalate by having an exacerbated tone, arguing, and making inappropriate comments to a child in care to the point where it was reported to be an unsafe situation for the child to remain in the home and the child was placed in respite care and then ultimately discharged.
3 749.503(e)(3)(A) - Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
A report of an adult having a communicable disease/illness was made to licensing 9 days after the required timeframe.
4 749.2063(3) - Emergency Behavior Intervention-Never used as a means to get a child to comply
During the course of the investigation it was determined a child was throwing a tantrum and was restrained for this. It was also determined the child was picked up and carried up the stairs and another restraint occurred. No de-escalation methods were attempted and the child was not causing harm to themselves, others, or property.
4 749.503(a)(12)(A) - Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child.
During the course of the investigation, it was determined that an incident was not reported as soon as the incident took place.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
During the course of the investigation it was determined a child was spanked by a foster parent causing bruising.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
Foster Parents admitted to spanking the children during the course of the investigation.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was found during the course of the investigation a foster parent spanked a child in care.
4 749.1811(b) - Infant requirements-The safety straps must be fastened whenever the infant is using the equipment
In reviewing the interviews it was determined an infant was placed in a car seat and not strapped in allow the infant to fall out of the car seat and receive injury.
4 749.1291(d)(1) - Contact between child placement staff and children-ensure child is safe
Staff were interviewed face to face and it was determined no new protocols have been put in place to ensure the safety of the children in care.
3 749.1309(b)(1)(D)(v) - Initial Service Plan-specific information regarding discipline techniques
It was found that on 8/29/24 during the visit to the foster home, the safety plan created on 8/17/24 by the agency was not being followed by foster parents as the child still had access to a top flat sheet on their bed.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
It was determined through the course of the investigation a child was injured from being spanked.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
In reviewing the case it was determined through emails and the documentation showed the incident occurred on 4/30/24 and was not documented until after 5/2/24. In reviewing the SIR it was found it was dated for 5/1/24 but interviews and emails determined this was documented inaccurately as it was not done until after 5/2/24.
5 749.1957(1) - Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
A caregiver flicked a child on their buttocks.
3 749.1003(b)(5)(B) - Children's rights-Adhere to the child's right to participate in the development and review of his service plan
During documentation review it was observed that a child did not participate in the development and review of her service plan. Although an invitation was sent to the child there is no explanation of why the child did not participate.
4 749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
5 out of the 6 children interviewed stated they have been yelled at by the foster parents or have heard the foster parents yelling at other children in care.
3 745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
After reviewing all of the backgrounds it was found that several persons were no longer with the agency, but there backgrounds were still active.
3 749.503(a)(10)(A) - Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
It was determined the caregiver did not report the unauthorized absence for a child in care in the required time frame.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
A child in care received a critical injury that was not reported to the hotline within 24 hours.
5 749.1003(b)(4)(A)(ii) - Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment
During the course of this investigation, it was determined that a foster parent slapped/spanked a child in care.
4 749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
5 out of the 6 children interviewed stated they have been yelled at by the foster parents or have heard the foster parents yelling at other children in care.
3 749.503(a)(10)(A) - Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
It was determined the caregiver did not report the unauthorized absence for a child in care in the required time frame.
4 749.503(a)(12)(A) - Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child.
During the course of the investigation, it was determined that an incident was not reported as soon as the incident took place.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was found during the course of the investigation a foster parent spanked a child in care.
5 749.1003(b)(4)(A)(ii) - Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment
During the course of this investigation, it was determined that a foster parent slapped/spanked a child in care.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
During the course of the investigation it was determined a child was spanked by a foster parent causing bruising.
5 749.1957(1) - Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
A caregiver flicked a child on their buttocks.
3 749.1309(b)(1)(D)(v) - Initial Service Plan-specific information regarding discipline techniques
It was found that on 8/29/24 during the visit to the foster home, the safety plan created on 8/17/24 by the agency was not being followed by foster parents as the child still had access to a top flat sheet on their bed.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
Foster Parents admitted to spanking the children during the course of the investigation.
4 749.1291(d)(1) - Contact between child placement staff and children-ensure child is safe
Staff were interviewed face to face and it was determined no new protocols have been put in place to ensure the safety of the children in care.
3 749.1003(b)(5)(B) - Children's rights-Adhere to the child's right to participate in the development and review of his service plan
During documentation review it was observed that a child did not participate in the development and review of her service plan. Although an invitation was sent to the child there is no explanation of why the child did not participate.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was determined through interviews that the child in care was getting whooping's by her foster parents.
3 749.503(e)(3)(A) - Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
A report of an adult having a communicable disease/illness was made to licensing 9 days after the required timeframe.
4 749.2063(3) - Emergency Behavior Intervention-Never used as a means to get a child to comply
During the course of the investigation it was determined a child was throwing a tantrum and was restrained for this. It was also determined the child was picked up and carried up the stairs and another restraint occurred. No de-escalation methods were attempted and the child was not causing harm to themselves, others, or property.
4 749.1811(b) - Infant requirements-The safety straps must be fastened whenever the infant is using the equipment
In reviewing the interviews it was determined an infant was placed in a car seat and not strapped in allow the infant to fall out of the car seat and receive injury.
3 749.509(b) - Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
In reviewing the interviews it was found the incident occurred on 4/21/26 but was not reported to the agency or the Hotline until 4/24/26.
4 749.1003(b)(4)(A)(v) - Children's rights-Adhere to the child's rights to be free from being subjected to remarks that belittle or ridicule the child or the child's family
It was found that foster parent caused a situation to escalate by having an exacerbated tone, arguing, and making inappropriate comments to a child in care to the point where it was reported to be an unsafe situation for the child to remain in the home and the child was placed in respite care and then ultimately discharged.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
In reviewing the case it was determined through emails and the documentation showed the incident occurred on 4/30/24 and was not documented until after 5/2/24. In reviewing the SIR it was found it was dated for 5/1/24 but interviews and emails determined this was documented inaccurately as it was not done until after 5/2/24.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
A child in care received a critical injury that was not reported to the hotline within 24 hours.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
It was determined through the course of the investigation a child was injured from being spanked.
4 749.1403 - Frequency of medical care-A health-care professional determines the need and frequency for ongoing maintenance of medical care and treatment
It was determined a child was having mental health issues and the parents left with child from the hospital against medical advice.
3 745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
After reviewing all of the backgrounds it was found that several persons were no longer with the agency, but there backgrounds were still active.
3 749.503(e)(3)(A) - Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
A report of an adult having a communicable disease/illness was made to licensing 9 days after the required timeframe.
3 749.1309(b)(1)(D)(v) - Initial Service Plan-specific information regarding discipline techniques
It was found that on 8/29/24 during the visit to the foster home, the safety plan created on 8/17/24 by the agency was not being followed by foster parents as the child still had access to a top flat sheet on their bed.
4 749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
5 out of the 6 children interviewed stated they have been yelled at by the foster parents or have heard the foster parents yelling at other children in care.
4 749.1003(b)(4)(A)(v) - Children's rights-Adhere to the child's rights to be free from being subjected to remarks that belittle or ridicule the child or the child's family
It was found that foster parent caused a situation to escalate by having an exacerbated tone, arguing, and making inappropriate comments to a child in care to the point where it was reported to be an unsafe situation for the child to remain in the home and the child was placed in respite care and then ultimately discharged.
3 749.509(b) - Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
In reviewing the interviews it was found the incident occurred on 4/21/26 but was not reported to the agency or the Hotline until 4/24/26.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
It was determined through the course of the investigation a child was injured from being spanked.
4 749.1291(d)(1) - Contact between child placement staff and children-ensure child is safe
Staff were interviewed face to face and it was determined no new protocols have been put in place to ensure the safety of the children in care.
4 749.1403 - Frequency of medical care-A health-care professional determines the need and frequency for ongoing maintenance of medical care and treatment
It was determined a child was having mental health issues and the parents left with child from the hospital against medical advice.
3 749.503(a)(10)(A) - Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
It was determined the caregiver did not report the unauthorized absence for a child in care in the required time frame.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
Foster Parents admitted to spanking the children during the course of the investigation.
4 749.503(a)(12)(A) - Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child.
During the course of the investigation, it was determined that an incident was not reported as soon as the incident took place.
4 749.2063(3) - Emergency Behavior Intervention-Never used as a means to get a child to comply
During the course of the investigation it was determined a child was throwing a tantrum and was restrained for this. It was also determined the child was picked up and carried up the stairs and another restraint occurred. No de-escalation methods were attempted and the child was not causing harm to themselves, others, or property.
5 749.1957(1) - Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
A caregiver flicked a child on their buttocks.
3 749.1003(b)(5)(B) - Children's rights-Adhere to the child's right to participate in the development and review of his service plan
During documentation review it was observed that a child did not participate in the development and review of her service plan. Although an invitation was sent to the child there is no explanation of why the child did not participate.
4 749.1811(b) - Infant requirements-The safety straps must be fastened whenever the infant is using the equipment
In reviewing the interviews it was determined an infant was placed in a car seat and not strapped in allow the infant to fall out of the car seat and receive injury.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was found during the course of the investigation a foster parent spanked a child in care.
3 745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
After reviewing all of the backgrounds it was found that several persons were no longer with the agency, but there backgrounds were still active.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
In reviewing the case it was determined through emails and the documentation showed the incident occurred on 4/30/24 and was not documented until after 5/2/24. In reviewing the SIR it was found it was dated for 5/1/24 but interviews and emails determined this was documented inaccurately as it was not done until after 5/2/24.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
During the course of the investigation it was determined a child was spanked by a foster parent causing bruising.
5 749.1003(b)(4)(A)(ii) - Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment
During the course of this investigation, it was determined that a foster parent slapped/spanked a child in care.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
A child in care received a critical injury that was not reported to the hotline within 24 hours.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was determined through interviews that the child in care was getting whooping's by her foster parents.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
Foster Parents admitted to spanking the children during the course of the investigation.
3 749.1309(b)(1)(D)(v) - Initial Service Plan-specific information regarding discipline techniques
It was found that on 8/29/24 during the visit to the foster home, the safety plan created on 8/17/24 by the agency was not being followed by foster parents as the child still had access to a top flat sheet on their bed.
3 749.503(a)(10)(A) - Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
It was determined the caregiver did not report the unauthorized absence for a child in care in the required time frame.
4 749.1291(d)(1) - Contact between child placement staff and children-ensure child is safe
Staff were interviewed face to face and it was determined no new protocols have been put in place to ensure the safety of the children in care.
3 745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
After reviewing all of the backgrounds it was found that several persons were no longer with the agency, but there backgrounds were still active.
4 749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
5 out of the 6 children interviewed stated they have been yelled at by the foster parents or have heard the foster parents yelling at other children in care.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
It was determined through the course of the investigation a child was injured from being spanked.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
In reviewing the case it was determined through emails and the documentation showed the incident occurred on 4/30/24 and was not documented until after 5/2/24. In reviewing the SIR it was found it was dated for 5/1/24 but interviews and emails determined this was documented inaccurately as it was not done until after 5/2/24.
3 749.1003(b)(5)(B) - Children's rights-Adhere to the child's right to participate in the development and review of his service plan
During documentation review it was observed that a child did not participate in the development and review of her service plan. Although an invitation was sent to the child there is no explanation of why the child did not participate.
3 749.509(b) - Reporting serious incident-If involves child under care of foster parent then must be reported directly to the Texas Abuse and Neglect Hotline
In reviewing the interviews it was found the incident occurred on 4/21/26 but was not reported to the agency or the Hotline until 4/24/26.
5 749.1003(b)(4)(A)(ii) - Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment
During the course of this investigation, it was determined that a foster parent slapped/spanked a child in care.
4 749.2063(3) - Emergency Behavior Intervention-Never used as a means to get a child to comply
During the course of the investigation it was determined a child was throwing a tantrum and was restrained for this. It was also determined the child was picked up and carried up the stairs and another restraint occurred. No de-escalation methods were attempted and the child was not causing harm to themselves, others, or property.
4 749.1003(b)(4)(A)(v) - Children's rights-Adhere to the child's rights to be free from being subjected to remarks that belittle or ridicule the child or the child's family
It was found that foster parent caused a situation to escalate by having an exacerbated tone, arguing, and making inappropriate comments to a child in care to the point where it was reported to be an unsafe situation for the child to remain in the home and the child was placed in respite care and then ultimately discharged.
3 749.503(e)(3)(A) - Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
A report of an adult having a communicable disease/illness was made to licensing 9 days after the required timeframe.
4 749.1811(b) - Infant requirements-The safety straps must be fastened whenever the infant is using the equipment
In reviewing the interviews it was determined an infant was placed in a car seat and not strapped in allow the infant to fall out of the car seat and receive injury.
5 749.1957(1) - Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
A caregiver flicked a child on their buttocks.
4 749.1403 - Frequency of medical care-A health-care professional determines the need and frequency for ongoing maintenance of medical care and treatment
It was determined a child was having mental health issues and the parents left with child from the hospital against medical advice.
5 749.1003(b)(1)(B) - Children's rights-Safety & care including right to be free from abuse, neglect and exploitation
During the course of the investigation it was determined a child was spanked by a foster parent causing bruising.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was found during the course of the investigation a foster parent spanked a child in care.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
A child in care received a critical injury that was not reported to the hotline within 24 hours.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was determined through interviews that the child in care was getting whooping's by her foster parents.
4 749.503(a)(12)(A) - Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child.
During the course of the investigation, it was determined that an incident was not reported as soon as the incident took place.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
It was found during the course of the investigation a foster parent spanked a child in care.
5 749.1003(b)(4)(A)(ii) - Children's rights-Adhere to the child's rights to be free from being subjected to corporal punishment
During the course of this investigation, it was determined that a foster parent slapped/spanked a child in care.
3 745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
After reviewing all of the backgrounds it was found that several persons were no longer with the agency, but there backgrounds were still active.
4 749.503(a)(2)(A) - AP Serious Incident-Report to Licensing critical injury or illness that warrants treatment by a medical professional/hospitalization
In reviewing the case it was determined through emails and the documentation showed the incident occurred on 4/30/24 and was not documented until after 5/2/24. In reviewing the SIR it was found it was dated for 5/1/24 but interviews and emails determined this was documented inaccurately as it was not done until after 5/2/24.
4 749.1403 - Frequency of medical care-A health-care professional determines the need and frequency for ongoing maintenance of medical care and treatment
It was determined a child was having mental health issues and the parents left with child from the hospital against medical advice.
4 749.1957(8) - Other Prohibited Discipline-Humiliating, shaming, ridiculing, rejecting, or yelling at a child
5 out of the 6 children interviewed stated they have been yelled at by the foster parents or have heard the foster parents yelling at other children in care.
4 749.1003(b)(4)(A)(v) - Children's rights-Adhere to the child's rights to be free from being subjected to remarks that belittle or ridicule the child or the child's family
It was found that foster parent caused a situation to escalate by having an exacerbated tone, arguing, and making inappropriate comments to a child in care to the point where it was reported to be an unsafe situation for the child to remain in the home and the child was placed in respite care and then ultimately discharged.
3 749.1003(b)(5)(B) - Children's rights-Adhere to the child's right to participate in the development and review of his service plan
During documentation review it was observed that a child did not participate in the development and review of her service plan. Although an invitation was sent to the child there is no explanation of why the child did not participate.
5 749.1953(a) - Corporal Punishment-May not use/threaten corporal punishment, such as hitting/spanking, forced exercise, holding physical position, unproductive work.
Foster Parents admitted to spanking the children during the course of the investigation.
3 749.503(e)(3)(A) - Serious Incident-Report to Licensing no later than 24 hours after awareness if an adult contracts a reportable communicable disease
A report of an adult having a communicable disease/illness was made to licensing 9 days after the required timeframe.
4 749.503(a)(12)(A) - Serious Incident-Report to Licensing as soon as aware of a suicide attempt by a child.
During the course of the investigation, it was determined that an incident was not reported as soon as the incident took place.
5 749.1957(1) - Other Prohibited Discipline-Any harsh, cruel, unusual, unnecessary, demeaning, or humiliating discipline or punishment
A caregiver flicked a child on their buttocks.

Severity 5 = most serious. Source: official state record.

Inspections (152)

152 inspection record(s) on file from TX-HHSC.

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